Kseniia Zemko
Charlotte,NC
Summary
Goal-oriented University of Toronto graduate with a strong foundation in data analysis, transaction operations, and regulatory compliance. Equipped with formal statistical training and technical expertise in Excel, SQL, and Power BI, along with experience supporting high-volume workflows requiring accuracy, risk awareness, and meticulous documentation management. Recognized for analytical thinking, operational excellence, and ability to deliver efficient outcomes in fast-paced business environments. Seeking to contribute these skills to an analytical or operations-focused role within the financial services industry.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Sales Associate|Sales Operations Support
Warehouse-Style Retail Store
, RU
2019 - 2020
- Maintained accurate sales and customer records within internal systems, ensuring data integrity and supporting recurring performance reporting.
- Delivered exceptional customer service and product guidance, fostering strong customer relationships and contributing to sales growth.
- Handled customer inquiries and complaints in a professional manner.
- Coordinated offsite team-building events to strengthen collaboration, communication, and team effectiveness.
Transaction Coordinator
Keller Williams Realty, Ballantyne Area
Charlotte, NC
02.2026 - 07.2026
- Partnered with a top-producing Keller Williams real estate agent to manage a high-volume pipeline of end-to-end transaction workflows requiring rigorous documentation review, compliance verification, risk mitigation, and coordination across various stakeholders.
- Performed detailed audits of contracts, disclosures, and supporting documentation to ensure accuracy, completeness, and adherence to established regulatory and contractual requirements.
- Investigated and resolved documentation discrepancies, mitigating operational risk and reducing the likelihood of transaction delays.
- Ensured the integrity and accuracy of transaction records through thorough documentation control and secure handling of confidential information.
- Prepared status reports and monitored transaction pipelines to support operational visibility, workflow tracking, and informed decision-making.
- Collaborated with agents, lenders, attorneys, title companies, and clients to facilitate the timely completion of critical transaction milestones.
- Demonstrated strong analytical, organizational, and problem-solving skills while managing multiple high-priority workstreams under strict deadlines.
Education
Honours Bachelor of Science - Psychology, Linguistics And Applied Statistics
University of Toronto
Toronto, ON 10-2024
Skills
- Transaction Operations Management
- Documentation Review & Quality Assurance
- Regulatory Compliance
- Risk Mitigation & Issue Resolution
- Data Analysis & Reporting
- Performance Tracking
- Workflow Analysis & Process Improvement
- Interdepartmental Coordination
- Client Relationship Management
- Event Coordination
- Managing Multiple High-Priority Workstreams in Fast-Paced, Deadline-Driven Environments
- Advanced Microsoft Excel, SQL & Power BI
Languages
Russian
Native/ Bilingual
Timeline
Transaction Coordinator
Keller Williams Realty, Ballantyne Area
02.2026 - 07.2026
Sales Associate|Sales Operations Support
Warehouse-Style Retail Store
2019 - 2020
Honours Bachelor of Science - Psychology, Linguistics And Applied Statistics
University of Toronto