Kubra AYGOREN
San Francisco,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Server (Extras Only)
Gyros&Tzatziki
02.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
Aupair
Agent Au Pair
06.2023 - 06.2024
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
- Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
English Teacher
Ministery Of Education
09.2019 - 06.2023
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Kept classroom organized, clean and safe for students and visitors.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Server, Bartender -Seasonal Employee, Summer Break
Pine Bay Holiday Resort
05.2022 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Customer Service Representative
Turkish Airlines
09.2018 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Server
Ramada Hotel
07.2017 - 07.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - English Language Teaching
Dokuz Eylul University
Izmir, TURKEY06.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Guest Relations Management
- Relationship Management
- Foreign language proficiency
- Warm and Friendly
- Adaptable and Flexible
- Team Leadership
- Cool Under Pressure
Hobbies:
Salsa
Bachata
Volleyball
Capoeira
Motorcycles
Roadtrips
Outdoor Activities
Timeline
Server (Extras Only)
Gyros&Tzatziki
02.2024 - 06.2024
Aupair
Agent Au Pair
06.2023 - 06.2024
Server, Bartender -Seasonal Employee, Summer Break
Pine Bay Holiday Resort
05.2022 - 09.2022
English Teacher
Ministery Of Education
09.2019 - 06.2023
Customer Service Representative
Turkish Airlines
09.2018 - 06.2019
Server
Ramada Hotel
07.2017 - 07.2018
Bachelor of Arts - English Language Teaching
Dokuz Eylul University
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