Kuhleia Alexander
Sacramento,CA
Summary
Highly motivated employee with administrative & customer service experience that requires leadership, teamwork, and effective communication skills. Looking to join a company that will utilize my skills to increase performance and meet company goals and objectives.
Seasoned Associate bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
Work History
PT Associate
Shoe Palace
Sacramento, USA
10.2023 - Current
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
- Engages in suggestive selling and other sales techniques
- Processes monetary transactions including cash, checks, gift certificates, and refunds
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- Maintains clean, neat, and properly stocked check stand and ensures safe and secure work area
- Stocks, prices and rotating merchandise
- May be assigned to a multi station self-check-out lane as needed
- May be assigned to the customer service counter as needed
Crew Lead
McDonald's
Sacramento, USA
08.2023 - 01.2024
- Provided leadership, direction, and training to food service personnel; assign job duties and oversee the completion of assigned tasks
- Provided on-site, immediate resolution of customer service needs
- Provide overall direction of food service operation in absence of the supervisor
- Oversaw team member's completion of daily cash drawer reconciliation
- Operated calculator and cash register; open and close out cash registers
- Monitored Drive-Thru completion times
Elderly Caregiver
Lana Wysinger
Sacramento
01.2022 - 07.2023
- Helped clients get in and out of beds and wheelchairs.
- Responded quickly in emergency situations in a calm manner.
- Laundered clothing and bedding to prevent infection.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Student Helper
City of Sacramento START Program
Sacramento, USA
01.2016 - 03.2019
- Company Overview: The Sacramento START program helps children throughout the Sacramento region gain knowledge, expand their universe outside neighborhood boundaries, provide opportunities to grow and flourish, build and develop trust and create and fulfill dreams
- The program promotes youth development and builds on individual student needs
- Volunteered as a student helper during 4th-6th grade, while also attending the after school program myself, I assisted the staff with coordinating sports activities, helping 1st through 6th grade elementary kids with homework tutoring, acted as a computer techie troubleshooting and resolving computer hardware and software issues and internet access, activities, art projects, and distributing snack and supper
- Helped take out garbage and clean, gather all sports equipment and store at the end of the day
- Provide friendly customer service to parents as they dropped off and picked up their kids, providing them the sign in/out binders and acting as a runner when the walkie-talkies were not working to retrieve the kids from their afterschool classrooms
- The Sacramento START program helps children throughout the Sacramento region gain knowledge, expand their universe outside neighborhood boundaries, provide opportunities to grow and flourish, build and develop trust and create and fulfill dreams
- The program promotes youth development and builds on individual student needs
Education
HS Diploma - General Ed
Paseo Grande Highschool
Los Angeles, CA06.2025
Skills
- Cashier
- Customer Service
- Organize and stock
- Retail Sales
- Caregiver
- House Keeping
References
- Mercedes Jones, 916-662-1265
- Leilani Marzette, 916-955-1464
- Sabrina Toka, 916-430-1626
- Vincent, 408-677-8930
- Tony, 916-365-1701
Timeline
PT Associate
Shoe Palace
10.2023 - Current
Crew Lead
McDonald's
08.2023 - 01.2024
Elderly Caregiver
Lana Wysinger
01.2022 - 07.2023
Student Helper
City of Sacramento START Program
01.2016 - 03.2019
HS Diploma - General Ed
Paseo Grande Highschool