Highly motivated and positive individual with great organizational and problem solving skills .Adept at developing strategies, providing training, setting goals and obtaining team feedback. Excellent interpersonal and communication skills. Big picture focus, communicating goals and vision to succeed. Aim at achieving goals through hard work and perseverance. Believe in building long term relationships.
Overview
11
11
years of professional experience
Work History
Sr.Home Lending Advisor
Chase Bank
Fairfield, CA
04.2019 - Current
Organize information by studying, analyzing, interpreting and classifying data
Highly proficient in using income analysis tools and other systems
Coordinate and work with separate teams internally and third parties
Hold weekly meetings with partners and employess to discuss new market trends, system upgrades,new policies and compliance
Coach and support Bankers, Bank partners and Managers to drive results
Keep track of customer data, review income and assets for accuracy
Educate, coach and review performance of bankers on daily basis
Prepare reports by collecting, analyzing and summarizing information
Provide analytical rationale to identify, develop and implement activities
Manage, support and grow business relationships with existing accounts and developed strategies to increase sales and revenue
Review customer financial statements and other documents for accuracy
Mortgage Consultant
Wells Fargo
Richmond, CA
06.2017 - 04.2019
Assited and managed several teams and provided timely solutions
Reviewed income documents, financial and asset statements for accuracy
Originated, reviewed, processed, closed and administered customer loan proposals
Oversaw operations of mortgage lending office, including sales, processing, underwriting, and closing services
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, USA Patriot Act, Privacy Act and Community Reinvestment Act
Maintained friendly and professional customer interaction
Led and educated investment team on customer relationship management techniques
Developed and maintained relationships with local real estate agents
Received excellence award to increase the production of union plus program
Promoted Union plus program on a large scale and acheived more than expected results
Mortgage Assistant
First Choice Mortgage Services
Richmond, CA
04.2013 - 07.2017
Assessed customer account histories to determine previous compliance with payment plans and loan terms
Verified credit histories, personal references and employment backgrounds for each applicant
Reviewed and validated details of loan applications and closing documentation
Participated with preparation of design documents for trackwork, including alignments, specifications, criteria details and estimates
Prepared reports by collecting, analyzing and summarizing information
Directed, provided guidance, and monitored performance of less experienced employees
Provided analytical rationale to identify, develop and implement activities within allocated account base
Managed and submitted reports on payroll activities
Sales Consultant
Best Buy
Pinole, CA
08.2012 - 07.2013
Managed revenue models, process flows, operations support and customer engagement strategies
Conferred with existing and potential customers to assess requirements and propose optimal solutions
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through [Time-frame] training
Delivered recommendations to long-term accounts to promote brand awareness to key audience
Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives
Facilitated business by implementing practical networking techniques throughout location
Education
MBA - Finance
Punjab Technical University
India
01.2010
Skills
Excellent time management skills
Exceptional Technological and computer skills
Highly proficient in data and financial applications
Director of Consumer Lending at Town Of Hempstead Employees Federal Credit UnionDirector of Consumer Lending at Town Of Hempstead Employees Federal Credit Union