Kunjan Dixit
Jersey City,NJ
Summary
Detail-oriented Business Analyst with 8+ years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
Overview
12
12
years of professional experience
Work History
Business Analyst
Mentorus Global
Jersey City, NJ
10.2021 - 06.2023
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Collaborated with stakeholders to define features, integrations and partnerships.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Recommended improvements to existing or proposed systems to enhance solution functionality.
- Improved processes and procedures to achieve key performance metrics.
- Created and designed business intelligence databases, spreadsheets or outputs.
Business Analyst
Genpact Headstrong Capital Markets
Gurgaon, India
01.2016 - 05.2019
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Recommended improvements to existing or proposed systems to enhance solution functionality.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Completed unit and regression tests on software and individual modules.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Software QA Engineer
Nextgen esolution
Delhi, Delhi
08.2014 - 01.2016
- Searched for bugs in newly-developed aspects of existing web applications in sandbox environments, reporting errors to deliver complete functionality in time for launch date.
- Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
- Collaborated with developers, system installers and technical support representatives in identifying errors to determine appropriate team to consult for resolving issue.
- Reviewed user software error reports submitted to technical support representatives for diagnosis and evaluated merits of developing studies to better understand underlying causes.
- Designed simulation tests focusing on common user applications and unlikely cases, advising development team of current configuration performance limitations.
- Conducted early debugging procedures in new web and desktop applications through review of event logs and code structures to pinpoint sources of software malfunction and recommend solutions.
- Communicated with developers and software engineers regarding non-compliance in existing code with updates to compilers and evolving standards of best practice in C#, Java and Python.
- Performed meta-analysis of past test results to screen for weaknesses in basic program architecture and suggest redesign of core program design where advisable.
- Updated software documentation and user guides to align with current features and comply with best-practice standards.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
QA Analyst
EClerx Services
Mumbai, Mumbai
08.2013 - 07.2014
- Maintained quality assurance procedure documentation.
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Identified quality trends to investigate system flaws, process inefficiencies and training needs.
- Monitored completed work and provided feedback to improve team member performance.
- Recommended improvements to systems and procedures for increased productivity.
- Participated in calibration sessions with stakeholders to promote consistent alignment on policies and processes.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Completed unit and regression tests on software and individual modules.
- Created and optimized automated testing tools for repetitive tasks.
QA Test Engineer
dashing times internet limited
Delhi, Delhi
12.2011 - 01.2013
- Created test data for validating scenarios based on functional requirements.
- Analyzed test results to detect issues and track root causes.
- Verified development and maintenance of regression test suites, analyzing compliance with prescribed standards and alignment with outcome tolerances.
- Gathered feedback from internal and external customers throughout planning and test phases.
- Wrote technical reports on test and analysis results and presented findings to stakeholders.
- Maintained detailed recordkeeping and updated project documentation to compile reports.
- Compared and analyzed actual to expected results and reported deviations for resolution.
- Managed resource allocation and networked to manage planning and operations in testing cycle.
Education
Master's in Computer Application - Computer And Information Technology
Global Institute of Information Technology
Gr Noida06.2011
Bachelor of Science - Mathematics
Janta Collage
Bakewar ,etawah06.2007
Skills
- Project Management
- Operations Management
- Strategic Planning
- Microsoft Office Suite
- Data Analysis
- Requirements Gathering
- Technical Writing
- Quality Assurance
Timeline
Business Analyst
Mentorus Global
10.2021 - 06.2023
Business Analyst
Genpact Headstrong Capital Markets
01.2016 - 05.2019
Software QA Engineer
Nextgen esolution
08.2014 - 01.2016
QA Analyst
EClerx Services
08.2013 - 07.2014
QA Test Engineer
dashing times internet limited
12.2011 - 01.2013
Master's in Computer Application - Computer And Information Technology
Global Institute of Information Technology
Bachelor of Science - Mathematics
Janta Collage
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