Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kunthmealea Chetana-Phann

Bloomington,Minnesota

Summary

Highly skilled and detail-oriented aspiring Business Analyst pursuing a Postgraduate Certificate in Business Analytics and experience in collaborating with teams, and managing complex datasets. Skilled at utilizing STRATA, employing Excel (power pivot) tools, and analyzing business processes. Knowledgeable in predictive modeling, Tableau, and Power BI.

Overview

3
3
years of professional experience

Work History

Customer Services Assistant

Fish and Richardson
02.2022 - 09.2022
  • Organized and time-managed priorities to control work volume for team by meeting or more of the daily quota
  • Execute daily intensive reviews, inspect and formulate questions to maintain high accuracy
  • Used ELITE to find data and organize files for proofs or according to other client’s demands
  • Communicated and maintained relationships between each team under each department to minimize miscommunications
  • Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions implementing best solutions.

Data Entry Specialist

Rust Consulting
10.2021 - 11.2021
  • Handled highly confidential documents including tax information and other sensitive information
  • Managed workflow scheduling, data entry, and accuracy verification for large data projects.
  • Searched, extracted, and interpreted information to determine correct input procedure.
  • Entered numerical data into databases with speed and accuracy using 10-key pad while maintaining daily quota

Econometric Course Project

University Of St. Thomas
02.2020 - 05.2020
  • Gained strong leadership skills by managing projects from start to finish.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Utilized STATA and linear regression to forecast efficiency of GDP and diversity
  • Generated conclusions regarding positive impact of diversity on GDP
  • Improved accuracy of national statistics by managing huge datasets, employing data analysis techniques, and working with team of 3 analysts to maintain accurate statistics
  • Executed data transformation using advanced tools such as Excel (Power Pivot) to present complex datasets for decision-making business processes
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Education

Postgraduate Certificate - Business Analytics

University of St. Thomas
Saint Paul, MN
05.2024

Bachelor of Science - International Economics

University of St. Thomas, St. Paul
Saint Paul, MN
05.2021

Skills

  • Customer service
  • Communication skills
  • Keen Time management
  • Tableau, Power BI, Stata, Minitab
  • Collaboration
  • Data Entry
  • Data Analysis: Power BI, Stata, Minitab
  • Microsoft Office Suite

Languages

khmer
Native or Bilingual

Timeline

Customer Services Assistant

Fish and Richardson
02.2022 - 09.2022

Data Entry Specialist

Rust Consulting
10.2021 - 11.2021

Econometric Course Project

University Of St. Thomas
02.2020 - 05.2020

Postgraduate Certificate - Business Analytics

University of St. Thomas

Bachelor of Science - International Economics

University of St. Thomas, St. Paul

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Kunthmealea Chetana-Phann