Kuri J. Ibarra
McAllen
Summary
Recent Biology graduate with a Bachelor’s degree, eager to begin a career in the medical field while working toward attending Physician Assistant (PA) school. Passionate about patient care and committed to gaining practical experience to build a strong foundation for a future in OB/GYN healthcare.
Overview
3
3
years of professional experience
Work History
Customer Service Executive & Marketing Coordinator
Vanta Construction & Development
07.2023 - 11.2024
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Collaborated with the sales and operations teams to ensure customer expectations were met and exceeded.
- Managed and maintained customer relationship management (CRM) systems to track leads, inquiries, and follow-ups.
- Developed and implemented marketing strategies to promote the company.
- Coordinated the creation of marketing collateral, including brochures, presentations, and online content, to support branding efforts.
- Assisted in organizing networking events and community outreach initiatives to strengthen the company’s market presence.
- Analyzed the performance of marketing campaigns and prepared reports to assess effectiveness and ROI.
Caretaker (Pediatric)
Hired by Family Member
03.2022 - 01.2023
- Provided compassionate care for a child with cerebral palsy, addressing physical, emotional, and developmental needs.
- Assisted with daily living activities, including bathing, dressing, feeding, and toileting, ensuring the child’s comfort and hygiene.
- Facilitated mobility through the use of assistive devices and supported therapy exercises as prescribed by healthcare professionals.
- Monitored the child’s health, administered medications, and promptly reported any changes in condition to the family or medical providers.
- Engaged the child in enriching activities to promote cognitive, social, and emotional development.
- Maintained a safe, clean, and organized living environment tailored to the child’s specific needs.
Education
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX12-2024
Bachelor of Science - Biology
The University of Texas Rio Grande Valley
Edinburg, TXHigh School Diploma -
IDEA McAllen College Preparatory
McAllen, TX07-2020
Skills
- Customer engagement
- Marketing
- Complaint handling
- Issue escalation
- Teamwork and collaboration
- Customer retention
- Customer service
- Computer skills
- Quality control
- Active listening
Affiliations
- Pre-PA Society | University of Texas at San Antonio
- LATSA | University of Texas at San Antonio
Professional Experience
G. Athanasi Orfanos, M.D. Pediatrics | Shadowed Physician | Hours: 100
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Executive & Marketing Coordinator
Vanta Construction & Development
07.2023 - 11.2024
Caretaker (Pediatric)
Hired by Family Member
03.2022 - 01.2023
Bachelor of Science - Biology
The University of Texas At San Antonio
Bachelor of Science - Biology
The University of Texas Rio Grande Valley
High School Diploma -
IDEA McAllen College Preparatory
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