Dynamic professional with over a decade of experience in operations management. Expertise in developing training programs, fostering team collaboration, and optimizing vendor relationships. Committed to delivering exceptional customer service and continuous improvement initiatives that enhance overall productivity.
Work History
Assistant District Manager
10 Years 2 Months
Aramark Facilities | 06.2016 - Current
Developed training programs to enhance staff performance and operational efficiency.
Implemented process improvements, reducing turnaround time for service requests.
Managed vendor relationships, optimizing service delivery and cost-effectiveness.
Oversaw daily operations, ensuring compliance with safety and quality standards.
District Manager
4 Years 10 Months
Aramark Uniform & Career Apparel | 08.2011 - 06.2016
Led district operations, ensuring compliance with safety and quality standards across multiple locations.
Developed and implemented training programs to enhance staff performance and operational efficiency.
Analyzed sales data to identify growth opportunities and optimize inventory management strategies.
Collaborated with cross-functional teams to streamline processes and improve service delivery to clients.
Established key performance indicators to monitor team productivity and drive continuous improvement initiatives.
Managed vendor relationships to negotiate favorable terms and ensure timely supply chain operations.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Route Sales Representative
4 Years 11 Months
Aramark Uniform & Career Apparel | 08.2006 - 07.2011
Executed route planning efficiently to optimize delivery schedules and enhance customer satisfaction.
Delivered exceptional customer service through effective communication and relationship-building with clients.
Managed inventory levels to ensure timely product availability and minimize shortages.
Conducted regular vehicle inspections to maintain operational safety standards and prevent breakdowns.
Education
No Degree - General Studies
Northern Illinois University | Dekalb, IL | 05-2005