Kurt Cruz
Long Beach,CA
Summary
Experienced manager with a proven track record in coordinating operations to meet organizational objectives. Strong team leader skilled in strategic planning and inventory management. Focused on driving improvements through innovative solutions and effective leadership.
Overview
15
15
years of professional experience
Work History
Manager
Saint & Second
Belmont shore, CA
11.2023 - Current
- Managed a formal dining room and cocktail lounge offering fine dining and casual cocktail service
- Created efficient SOP's for prix fixe and buffet style service for private parties
- Established a resource binder for front desk team that maximized their ability to communicate any questions with guests and team members
- Trained front of house team on pairing foods with wine during lineups leading to increases in sales and tips
- Developed an understanding of small batch spirits and old world wines with the this high end bar program
Assistant Manager
Seabirds Kitchen
Costa Mesa, CA
10.2019 - 01.2021
- Opened their third store at South Coast Plaza in 2019
- Created and introduced new beverage offerings that contributed to increased sales
- Developed and led team to effectively transition to full service as restrictions were lifted
- Addressed feedback from guests and staff to enhance service quality
- Adapted service standards to ensure compliance and safety during COVID pandemic in 2020
Event Manager
Hornblower Cruises & Events
05.2017 - 08.2020
- Coordinated events for 10-150 guests and led teams of 4-30, developing strong organizational skills across varied scenarios.
- Executed diverse public and private events, enhancing service versatility.
- Quickly advanced through tiered steward, bartender, and event manager roles.
- Applied restaurant experience to design and execute banquet and prix fixe menus.
Lead Bartender/Trainer
Red Robin Gourmet Burgers & Brews
03.2011 - 08.2019
- Crafted a variety of cocktails and milkshakes while anticipating guest needs at the bar top and cocktail area
- Collaborated with bar manager to reduce bar costs and minimize product waste.
- Created ongoing development chart to guide new team members toward timely promotions.
- Developed daily beautification chart to maintain clean and organized bar environment.
- Provided with opportunities to demo new beverages for seasonal promos during regional meetings
Education
Certification - Horticulture
Fullerton City College
Fullerton, USSkills
- Aloha POS
- Toast POS
- Revel POS
- Team leadership
- Staff training and development
- Customer service
- Relationship building
- Time management
Timeline
Manager
Saint & Second
11.2023 - Current
Assistant Manager
Seabirds Kitchen
10.2019 - 01.2021
Event Manager
Hornblower Cruises & Events
05.2017 - 08.2020
Lead Bartender/Trainer
Red Robin Gourmet Burgers & Brews
03.2011 - 08.2019
Certification - Horticulture
Fullerton City College