Results-driven owner-operator with expertise in quality control and customer service. Proven ability to manage operations, resolve inquiries, and maintain vendor relationships, ensuring high standards and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
owner operator
coastal county aluminum
North Port, Florida
08.2014 - Current
Managed daily operations of aluminum manufacturing and distribution.
Implemented quality control measures for finished aluminum products.
Handled customer inquiries and provided product recommendations.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Education
High School Diploma -
Stockton University
Absecon, NJ
06-1975
Skills
Quality control
Customer service
Vendor negotiation
Inventory management
Manufacturing processes
Product distribution
Attention to detail
Effective communication
Problem solving
Certification
aluminum specialty license SCC131151547 aquired 2014 state of florida