R
Kurt Easthope
Huntsville,TX
Summary
Results-driven Information Systems Analyst with extensive experience in technical analysis and tactical planning, dedicated to optimizing business information systems. Recognized for implementing effective systems improvements while maintaining a strong focus on infrastructure and operational procedures. Proficient in data analytics, system security, and cloud computing solutions, combining advanced technical expertise with excellent problem-solving and communication skills to navigate complex IS environments.
Overview
18
18
years of professional experience
5
5
Certifications
Work History
Information Systems Analyst
Complete Recovery Corp
Salt Lake City, UT
12.2022 - Current
- Lead cross-functional teams in troubleshooting and optimizing system performance
- Document processes and develop system architectures to improve efficiency
- Manage multiple projects across call center, BI, systems, and data teams
- Served as interim IS team leader during CTO transition
M.I.S. Manager
Complete Recovery Corp
Salt Lake City, UT
09.2021 - 12.2022
- Managed a team of business analysts, ensuring accurate data reporting and process documentation
- Acted as Scrum Master, coordinating cross-departmental projects
- Primary point of contact for Dialer Management and control
Owner
Epic Mix Entertainment
Salt Lake City, UT
07.2019 - 08.2022
- Managed social media, client relations, equipment procurement, and event bookings
- Interviewed and trained event hosts for enhanced customer experience
Business Analyst
Complete Recovery Corp
Salt Lake City, UT
10.2020 - 09.2021
- Conducted statistical analysis and trend forecasting using business intelligence tools
- Extracted, compiled, and structured data for strategic decision-making
Call Floor Supervisor
Complete Recovery Corp
Salt Lake City, UT
09.2017 - 10.2020
- Led coaching and development initiatives to enhance team performance
- Managed conflict resolution and performance measurement strategies
Skills
- Information Systems Strategy
- Enterprise Systems Management
- IS Infrastructure Management
- Scrum Framework Application
- Business Intelligence Expertise
- Collaborative Leadership
- System updates
- Project planning
- Reporting skills
- Data review
- Data analysis
- Disaster recovery planning
- System improvements
- Big data analytics
- Business process improvement
- Troubleshooting
- Systems engineering
Awards
Two-time recipient of Complete Recovery Corp Employee of the Month
Professional References
- Luke Eichbauer, Director of Call Center Operations, (801) 656-5120
- Jake Payne, Data Systems Architect, (801) 259-7363
- Matt Bongiovanni, Director of Collections & Recovery Operations, (206) 963-0254
Certification
- Project Management Certification
- Data Analytics Certifications: Data Foundations, Data Driven Decisions, Data Exploration
- AWS Fundamentals Specialization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Two-time recipient of Employee of the Month
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
PostgreSQL
Microsoft SQL Server
Power BI
Tableau
Looker Studio
Amazon Redshift
Google Suite
Microsoft Suite
Timeline
Information Systems Analyst
Complete Recovery Corp
12.2022 - Current
M.I.S. Manager
Complete Recovery Corp
09.2021 - 12.2022
Business Analyst
Complete Recovery Corp
10.2020 - 09.2021
Owner
Epic Mix Entertainment
07.2019 - 08.2022
Call Floor Supervisor
Complete Recovery Corp
09.2017 - 10.2020
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