Kurtis Brown
Palestine,TX
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Whataburger. Proven ability to train and mentor staff while enhancing service efficiency. Skilled in first aid and adept at assessing risks, ensuring a safe and positive environment for both customers and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Infantryman
Army National Gaurd
Palestine, TX
08.2023 - Current
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Unloader
Walmart Warehouse
Palestine, TX
01.2025 - 08.2025
- Inspected incoming goods for damage and accuracy against shipping documents.
- Coordinated with team members to streamline unloading processes and reduce delays.
- Maintained organized storage areas to enhance inventory management and retrieval efficiency.
Cashier
Jd Sportsplex
Dallas
09.2024 - 12.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Adapted to changing priorities within fast-paced retail environment efficiently.
Cashier
Brookshires Food Store
Palestine, TX
05.2023 - 07.2023
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries promptly to uphold satisfaction and loyalty.
- Monitored inventory levels at the register, reporting discrepancies as necessary.
- Assisted customers with transactions, ensuring a positive shopping experience.
Cashier Team Lead
Whataburger
Palestine, TX
01.2023 - 04.2023
- Maintained accurate cash register operations and balanced drawers at shift end.
- Learned and implemented store policies regarding returns and exchanges effectively.
- Collaborated with team members to enhance service speed during peak hours.
Education
Business
Wiley University
Marshall, TXBusiness
Westwood High School
Palestine, TX12.2023
Skills
- Team leadership
- Assessing risks
- Teamwork and loyalty
- First aid proficiency
- Briefing leadership
- Training expertise
- Training leadership
Certification
CPR certified
GED
Timeline
Unloader
Walmart Warehouse
01.2025 - 08.2025
Cashier
Jd Sportsplex
09.2024 - 12.2024
Infantryman
Army National Gaurd
08.2023 - Current
Cashier
Brookshires Food Store
05.2023 - 07.2023
Cashier Team Lead
Whataburger
01.2023 - 04.2023
Business
Wiley University
Business
Westwood High School