Open To Work
Kurtis Fernandez
Ypsilanti,MI
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSummary
Innovative leader skilled in operational risk management, community outreach, and team development. Proven track record in enhancing compliance frameworks and managing civic initiatives to engage diverse populations. Strong background in cross-functional collaboration and data analysis to drive organizational effectiveness and support community-centered operations.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Field Director / Community Organizer
APIA Vote-MI
08.2021 - Current
- Led community engagement and civic initiatives to empower AAPI, immigrant, and BIPOC communities.
- Coordinated coalitions and represented organization at public events and advocacy campaigns to amplify community voices.
- Oversee poll monitoring operations ensuring voter rights and compliance with access requirements.
- Managed phone/text banking operations, providing training, developing scripts, and addressing escalations to enhance voter outreach.
Manager, Operational Excellence – Digital & Analytics
American Express
11.2018 - 03.2021
- Designed reporting and escalation frameworks to improve transparency and strengthen compliance accountability.
- Directed third-party risk management for digital business units, reducing operational and security risk.
- Closed longstanding information-security gaps, coaching team members on compliance best practices to enhance overall security posture.
- Streamlined onboarding for external partnerships through cross-functional collaboration.
- Hired and managed direct report, fostering professional growth and aligning performance with organizational goals.
Analyst, US Consumer Operational Excellence
American Express
02.2017 - 11.2018
- Oversaw third-party governance and strengthened controls to minimize operational and customer risk.
- Managed service continuity and compliance tech programs, ensuring governance of sensitive data.
- Coordinated with Tech, Compliance, and business partners to identify risks during audits, enhancing oversight processes.
Inventory Control Manager
Clarion
09.2015 - 09.2016
- Oversaw $480M automotive inventory forecasting and reporting to ensure accuracy and alignment with business needs.
- Audited inventory accuracy, collaborating with cross-functional teams to identify and resolve discrepancies.
- Facilitated strategic initiatives aimed at reducing excess aged inventory, enhancing overall inventory management.
Inventory Analyst
AK Steel Corporation
07.2012 - 09.2015
- Conducted inventory audits to enhance data accuracy and ensure vendor accountability.
- Collaborated with leadership to uncover cost-saving opportunities.
- Recovered $1M+ by resolving overdue third-party credit.
Education
MBA -
12.2011
BS - Accounting
08.2009
Skills
- Voter Rights Advocacy
- Community Mobilization
- Advocacy coordination
- Data Privacy Advocacy
- Compliance oversight
- Risk management
- Operational Risk Management
- Third-Party Governance
- Cross-Functional Collaboration
- Process Improvement
- Data & Trend Analysis
- Data analysis
- Training & Development
- Team Leadership & Coaching
- Presentation
- Policy implementation
- Conflict resolution
- Community engagement
Certification
American Express & Harvard New People Leader Program (2020)
Timeline
Field Director / Community Organizer - APIA Vote-MI
08.2021 - Current
Manager, Operational Excellence – Digital & Analytics - American Express
11.2018 - 03.2021
Analyst, US Consumer Operational Excellence - American Express
02.2017 - 11.2018
Inventory Control Manager - Clarion
09.2015 - 09.2016
Inventory Analyst - AK Steel Corporation
07.2012 - 09.2015
Wayne State University - MBA,
Wayne State University - BS, Accounting