Kurtis Hoar
Terre Haute,IN
Summary
Detail-oriented Service Technician/Installer with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Helpful professional commended as valuable team player with expertise in water systems and service installation . Ready to bring several years of relevant plumbing, minor electrical, and mechanical to a new position in your work force. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Service Technician/Installer
Culligan Water Conditioning Service
02.2005 - Current
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Developed customized training materials for clients, empowering them to effectively operate their newly installed systems.
- Specializing in all areas of plumbing and types of pipe. To include: copper(sweat and pro-press up to 4")plastic including(crimp and expansion).
Receiving/Lumber Yard Manager
Menards
07.1997 - 02.2005
- Improved lumber yard efficiency by implementing streamlined inventory management processes.
- Increased customer satisfaction through timely order fulfillment and effective communication.
- Managed a team of lumber yard employees, ensuring proper training and adherence to safety protocols.
- Optimized lumber storage layout for easy access and minimal waste during handling operations.
- Conducted regular safety audits to maintain a safe and efficient work environment for employees.
- Collaborated with sales teams to meet client needs, providing quality products at competitive prices.
- Coordinated transportation logistics for both incoming and outgoing shipments, ensuring timely deliveries without delays or additional costs.
Education
High School Diploma -
Terre Haute North Vigo High School
Terre Haute, IN05.1997
Skills
- Technical Support
- Customer Service
- Plumbing Technician
- Preventive Maintenance
- Hand Tool Knowledge
- Mechanical Abilities
- Heavy Lifting
- Installation and Repair
Timeline
Service Technician/Installer
Culligan Water Conditioning Service
02.2005 - Current
Receiving/Lumber Yard Manager
Menards
07.1997 - 02.2005
High School Diploma -
Terre Haute North Vigo High School
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