Kusuma Chadwong
Rise&Set Restaurant
San Francisco,CA
1
Language
9
years of professional experience
PROFESSIONAL SUMMARY
Customer-focused Server and Barista experienced in customer service, coffee preparation, and POS operations. Skilled in accurately taking food and beverage orders, communicating effectively with team members and kitchen staff, and resolving problems efficiently. A fast-paced, adaptable team player with a positive attitude and service mind.
Work History
Server/Barista
1 Year 7 MonthsWORK EXPERIENCE – SERVER / BARISTA
- Greeted customers and provided friendly, professional service.
- Accurately took food and beverage orders and ensured customer satisfaction.
- Served food and drinks promptly and efficiently.
- Responded to customer requests and resolved issues in a polite and professional manner.
- Prepared coffee, espresso-based beverages, and other drinks, including creating latte art.
- Operated espresso machines and other coffee-making equipment efficiently.
- Restocked supplies and maintained a clean, organized coffee station.
Customer Service / Sale
3 Years 11 Months- Welcomed customers and provided friendly service.
- Recommended beauty treatments and packages to customers.
- Followed up with customers after treatments.
- Answered phone calls to confirm customer appointments.
Front Desk Guest Service Agent
2 Years 5 Months- Welcomed guests and provided friendly, professional service.
- Assisted guests with check-in and check-out procedures.
- Answered phone calls and handled guest inquiries.
- Managed reservations and confirmed booking details.
- Provided information about hotel facilities and services.
- Responded to guest requests and resolved issues promptly.
- Communicated effectively with team members to ensure a pleasant guest experience.
Education
Bachelor of Arts - English (Linguistics Stream)
Skills
SKILLS
Customer Service..
Food and Beverage Service.
Set Up Coffee Machines.
Latte Art
POS Systems and Cash Handling
Communication and Teamwork
Time Management and Multitasking
Cleanliness and Workplace Organization
Languages
English
Professional Working
Timeline
Server/Barista
Rise&Set Restaurant
2025.03 - 2026.10Read More
Customer Service / Sale
Narada Clinic
2020.05 - 2024.04Read More
Front Desk Guest Service Agent
Movenpick Suriwongse Hotel
2017.10 - 2020.03Read More
Chiangmai Rajabhat University
Bachelor of Arts from English (Linguistics Stream)
Read More