Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ku'u Sells

West Valley City,UT

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bakery Clerk

WinCo Foods
10.2023 - 12.2023
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.

Waitress

IHOP
02.2023 - 10.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Waitress

Denny's
10.2021 - 01.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.

Waitress

IHOP
02.2021 - 10.2021
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.

Lifeguard

Pleasant Grove Rec Center
03.2020 - 08.2020
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Education

High School Diploma -

American Fork High School
American Fork, UT
12.2022

Skills

  • Task Delegation
  • Customer service
  • Organizational skills
  • Attention to detail
  • Quality Assurance
  • POS System Operation
  • Work Prioritization

Certification

CPR certified

food handling permit

Timeline

Bakery Clerk

WinCo Foods
10.2023 - 12.2023

Waitress

IHOP
02.2023 - 10.2023

Waitress

Denny's
10.2021 - 01.2022

Waitress

IHOP
02.2021 - 10.2021

Lifeguard

Pleasant Grove Rec Center
03.2020 - 08.2020

High School Diploma -

American Fork High School

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Ku'u Sells