Ku'ulei Dumaran
Kailua-Kona,HI
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Manager
Aloha Petroleum Ltd.
11.2012 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Farm Laborer
KD Farms
11.2011 - Current
- Increased crop yield by implementing effective planting and harvesting techniques.
- Improved farm efficiency through proper maintenance of farm equipment and machinery.
- Ensured high-quality produce by performing thorough inspections and sorting tasks.
- Enhanced worker safety with regular training on proper handling of tools and equipment.
- Collaborated with workers to complete daily farm tasks efficiently and quickly.
Cashier/Customer Service Cashier
Choice Mart
05.2008 - 11.2011
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier/Customer Service Cashier
Sack N Save
08.2004 - 01.2008
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Konawaena High School
Kealakekua, HISkills
- Strategic Planning
- Financial Management
- Staff Training and Development
- Organizational Skills
- Performance Management
- Schedule Preparation
Timeline
Manager
Aloha Petroleum Ltd.
11.2012 - Current
Farm Laborer
KD Farms
11.2011 - Current
Cashier/Customer Service Cashier
Choice Mart
05.2008 - 11.2011
Cashier/Customer Service Cashier
Sack N Save
08.2004 - 01.2008
High School Diploma -
Konawaena High School
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