Kuulei Guerpo
Las Vegas,NV
Summary
Responsible and mature. Great customer service person who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
Work History
Grocery 3rd Key
Vons
Las Vegas, NV
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Grocery 4th key
Vons
Las Vegas, NV
02.2023 - 09.2023
- Responsible for making sure product is being filled on the shelf. Responsible for closing the store.
Front End Supervisor
Vons
Las Vegas, NV
03.2022 - 02.2023
Production Assistant
Savers/Value Village
Henderson, NV
12.2021 - 03.2022
- Ensuring we meet production quota
Production Manager
Goodwill Industries
Las Vegas, NV
07.2020 - 12.2021
Customer Service Supervisor
Goodwill Industries
Las Vegas, NV
12.2019 - 07.2020
Production Lead
Goodwill Industries
Las Vegas, NV
06.2019 - 12.2019
Sale Associate/Cashier
Goodwill
Henderson, NV
11.2018 - 06.2019
Retail Sales Associate
Punalu'u Bakeshop
Nā‘ālehu, HI
08.2016 - 05.2017
- Engaged with customers in a sincere and friendly manner.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Educated customers about the brand to incite excitement about the company's mission and values.
- Welcomed customers into the store and helped them locate items.
- Stocked and replenished merchandise according to store merchandising layouts.
- Answered customer telephone calls promptly and in an appropriate manner.
Cashier
Foodland
Kamuela, HI
02.2016 - 08.2016
- Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.
- Accepted both cash and credit card payments according to standard operating procedures.
- Worked the cash register and processed various payments, including credit card, check, and cash transactions.
- Kept work areas clean, neat and organized for maximum productivity.
- Handled cash, credit and debit cards and personal checks and made the correct change in payment transactions.
- Greeted over [Number] customers per day as they arrived at the counter with their purchases.
- Cleaned and organized register counters.
- Greeted over [Number] customers per day and communicated with them in order to take their orders.
Grocery Clerk
Foodland
Kamuela, HI
08.2015 - 02.2016
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Marked down and retagged products for special promotions.
- Washed floors, walls, coolers and storage shelves.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the "first in, first out" rule.
- Collected carts from the parking lot and designated returns.
- Used pallet jacks and hand trucks to move merchandise to the sales floor for stocking.
- Assisted with [Frequency] inventory counts.
- Cleaned and sanitized equipment, tools and work surfaces.
- Helped customers get groceries to vehicles.
- Cleaned shelves and restocked them with food and other merchandise when the product was running low.
- Assisted manager with [Duty] and worked effectively with front-end team.
- Built displays and hung signage for products.
Courtesy Clerk
Foodland
Kamuela, HI
05.2015 - 08.2015
- Answered customer questions with friendly and knowledgeable responses.
- Trained new cashiers on procedures, customer service and sales techniques.
- Responded to customer requests and directed to merchandise.
- Greeted customers promptly.
- Helped customers take merchandise out of the store and loaded items into vehicles.
- Returned unwanted items to correct store locations and placed in an attractive manner.
- Bagged customer items in an efficient manner using proper techniques to protect delicate items and separate different groups of merchandise.
Education
High school or equivalent - undefined
Skills
- RETAIL SALES (10 year)
- STOCKING (10 year)
- CUSTOMER SERVICE (10 year)
- RECEPTIONIST (Less than 1 year)
- CASH (10 year)
Additional Information
- Skills
- People-oriented
- Strong work ethic
- Cash register familiarity
- Friendly demeanor
- Excellent communication skills
- Motivated team player
- Customer service-oriented
- Stocking
Timeline
Grocery 3rd Key
Vons
09.2023 - Current
Grocery 4th key
Vons
02.2023 - 09.2023
Front End Supervisor
Vons
03.2022 - 02.2023
Production Assistant
Savers/Value Village
12.2021 - 03.2022
Production Manager
Goodwill Industries
07.2020 - 12.2021
Customer Service Supervisor
Goodwill Industries
12.2019 - 07.2020
Production Lead
Goodwill Industries
06.2019 - 12.2019
Sale Associate/Cashier
Goodwill
11.2018 - 06.2019
Retail Sales Associate
Punalu'u Bakeshop
08.2016 - 05.2017
Cashier
Foodland
02.2016 - 08.2016
Grocery Clerk
Foodland
08.2015 - 02.2016
Courtesy Clerk
Foodland
05.2015 - 08.2015