Kviana Grant
Summary
Developed skills in fast-paced logistics environment, ready to transition into new field. Skilled in inventory management and efficient package processing. Focused on using attention to detail and organizational abilities to contribute to new opportunities. Offering reliability, physical stamina, and efficient work approach, eager to develop in fast-paced environment. Delivers ability to quickly learn warehouse processes and master inventory management tasks. Ready to use and develop problem-solving and organizational skills in desired role. Personable and reliable individual with positive attitude and strong work ethic. Understanding of warehouse operations and logistics, with skills in inventory management and physical stamina. Dedicated to ensuring efficient and accurate package processing to contribute to overall operational success. Diligent [Desired Position] with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Amazon Package Handler/Warehouse Forklift Driver
Amazon
12.2022 - 01.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
Gas Station Cashier
Murphy USA
08.2022 - 12.2022
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
- Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
- Completed daily paperwork meticulously, submitting reports to management in a timely manner.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Confirmed stock levels and expiration dates of merchandise.
- Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
- Promoted loyalty programs and special offers to increase sales revenue and enhance customer relationships.
- Ensured accurate cash handling and register operations for secure financial transactions.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Arrived on time and dressed professionally in clean company uniform.
- Supported colleagues during peak hours, demonstrating teamwork through effective communication and collaboration efforts.
- Handled customer inquiries and complaints professionally, addressing concerns promptly to uphold excellent service standards.
- Managed inventory levels, stocking shelves, and ordering products to maintain adequate supplies for consumer needs.
Busser
Dog And Pony
03.2020 - 10.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Assisted servers in providing efficient service for improved guest experiences.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
Host
Chili's Bar And Grill
04.2020 - 09.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Education
No Degree -
Currently Seeking Ged Programs
San Antonio, TX01.2025
Nursing Assistant Certification - Graduate Nursing Assistant
Commercmentcareercenter
San Antonio, TX12.2024
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking packages
- Truck loading and unloading
- Workplace cleanliness
- Sorting packages
- Label reading
- Fragile item handling
- Truck loading
- Shipping and receiving
- Product packing
- Maintaining equipment
- Equipment operation
- Pallet jack operation
- Forklift operation
Certification
- CPR/AED Certification
Timeline
Amazon Package Handler/Warehouse Forklift Driver
Amazon
12.2022 - 01.2025
Gas Station Cashier
Murphy USA
08.2022 - 12.2022
Host
Chili's Bar And Grill
04.2020 - 09.2020
Busser
Dog And Pony
03.2020 - 10.2020
No Degree -
Currently Seeking Ged Programs
Nursing Assistant Certification - Graduate Nursing Assistant
Commercmentcareercenter
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