Kwame Bruce Miezan
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lobby Receptionist
Condé Nast
Manhattan , NY
12.2022 - Current
- Greeted visitors and provided them with necessary information about the company.
- Answered incoming calls and directed to appropriate personnel or department.
- Provided exceptional customer service to all guests, ensuring their needs were met in a timely manner.
- Assisted customers with inquiries related to services offered by the organization.
- Managed the daily flow of traffic through the lobby, directing visitors to their destination as needed.
- Ensured that all safety protocols were adhered to while on duty in the lobby.
- Monitored security cameras and responded quickly to any suspicious activities reported within the building premises.
Warehouse Associate
amazon fulfillment center
Manhattan, NY
08.2022 - 11.2022
- Maintained accurate inventory records through manual and computerized systems.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Packed goods for shipment in accordance with customer instructions.
- Labeled containers correctly for product identification purposes.
- Assisted in loading finished goods onto delivery vehicles as required.
Shift Leader
Speedway Gas & Shop
New York, NY
11.2019 - 06.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Education
Associate of Science - Biology
Bronx Community College of The City University of New York
The Bronx, NY12.2021
Bachelor of Science - Nursing
Lehman College of The City University of New York
The Bronx, NYSkills
- Call Management
- Administrative Support
- Clerical Support
- Appointment Scheduling
- Customer Service
- Staff Management
- Data Entry
- Problem-Solving
- Scheduling
- Document Control
- Microsoft Office
- Customer Assistance
- Cash Handling
- Payment Processing
- ID Verification
- POS Systems
- Merchandise Restocking
- Credit and Cash Transactions
- Order Packaging
- Money Handling
- Report Preparation
- Time Management Skills
- Heavy Equipment Operation
- Warehouse Organization
Certification
- security license
- F01 Fire guard certification
Timeline
Lobby Receptionist
Condé Nast
12.2022 - Current
Warehouse Associate
amazon fulfillment center
08.2022 - 11.2022
Shift Leader
Speedway Gas & Shop
11.2019 - 06.2022
Associate of Science - Biology
Bronx Community College of The City University of New York
Bachelor of Science - Nursing
Lehman College of The City University of New York
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