Michelle Thomas

Sign in all visitors and check for valid identification. Provide a pic-patch and material declaration form if needed. Issue escorted visitor's badge to all visitor's and show to seating area to wait for contact person.

• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
• Asked open-ended questions to assess customer needs.
• Replenished supplies, bags and other materials at each cash wrap.
• Recommended alternative items if product was out of stock.

• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Politely assisted customers in person and via telephone.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Provided ongoing guest service, including giving fashion advice.
• Maintained cleanliness and presentation of stock room and production floor.
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
• Organized store merchandise racks by size, style and color to promote visually appealing environment.
• Routinely answered customer questions regarding merchandise and pricing.
• Asked open-ended questions to assess customer needs.
• Replenished supplies, bags and other materials at each cash wrap.
• Folded and arranged garments in attractive displays.

• Processed customer transactions accurately through point-of-sale system.
• Handled cash, credit, debit, and gift card payments with careful attention to detail.

Process Title Application and UCC Forms with the State of Michigan

Process Release of Liens

Process Aimbridge Loans

Image Mortgage Files

Complete Letters of Guarantee

Respond to members request, concerns and complaints, etc.