Kwame' C. Thomas
Atlanta,GA
Summary
Dynamic Leasing Consultant with a proven track record at RealSource Property Management, excelling in lead conversion and resident assistance. Aside from enhancing customer satisfaction through exceptional service and effective communication, I am skilled in application management, consistently driving successful lease oversight and community engagement while ensuring a safe professional environment for my community and leasing family.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Leasing Consultant
RealSource Property Management
11.2022 - 08.2025
- Distributed and followed up on tenant renewal notices.
- Greeted clients, showed apartments, and prepared leases.
- Collected rent and tracked resident payments and information in computer system.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Generated leads for sales and rental properties through cold calls and referrals.
Car Salesperson
Nalley Honda
03.2020 - 11.2022
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sales Brand Ambassador
Delta/American Express
06.2014 - 03.2019
- Engaged customers to communicate key product features.
- Provided exceptional customer service to drive satisfaction.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Worked with team to achieve sales goals for products.
- Communicated product value, quality, and style to educate and entice potential customers.
- Educated customers on product features and answered questions regarding product use.
- Maintained knowledge of current promotions and product features.
Education
Certificate of Technical Studies - Electrical Engineering
Atlanta Technical College
Atlanta, GA05-2016
High School Diploma -
Westlake High School
Atlanta, GA05-2011
Skills
- Business processes and procedures
- Lease oversight
- Prospecting assistance
- Team building
- Application management
- Property tours and inspections
- Resident assistance
- Phone and email etiquette
- Community engagement
- Lead conversion
- Application verification
- Customer service expertise
Certification
- Electrial Training - 2014 to 2016
Timeline
Leasing Consultant
RealSource Property Management
11.2022 - 08.2025
Car Salesperson
Nalley Honda
03.2020 - 11.2022
Sales Brand Ambassador
Delta/American Express
06.2014 - 03.2019
Certificate of Technical Studies - Electrical Engineering
Atlanta Technical College
High School Diploma -
Westlake High School