Kwame Joshua Hopwood
Summary
Aspiring Game Designer with proven leadership as the youngest shift supervisor in a previous role. Strong communication skills and adaptability to diverse design challenges. Committed to creating innovative gaming experiences that resonate with players. Experienced in delivering exceptional customer satisfaction through efficient service and a deep understanding of industry standards.
Overview
9
9
years of professional experience
Work History
Delivery Coordinator
Genesis of Kennesaw
Kennesaw, GA
07.2024 - Current
- Organized delivery schedules and routes to ensure the timely arrival of goods.
- Maintained accurate records of all vehicle movements in the lot.
- Assisted customers with locating available spaces and directing them to their destination within the lot.
- Verified vehicles remained secured on the lot, with windows marked to indicate the last six digits of the VIN, client, key status, and driveable status.
- Arranged vehicles around the lot as directed and filled new and pre-owned vehicles to the proper fuel level, also implementing company standards for cleanliness and signage.
- Provided technical assistance to customers regarding product delivery services.
- Engaged with customers regarding delivery and merchandise requests.
Electrical Associate
The Home Depot Inc
Kennesaw, GA
02.2024 - Current
- Identified opportunities for process improvement within the department.
- Provided excellent customer service by addressing inquiries in a timely manner.
- Kept accurate records of inventory stock levels within warehouse environment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
Shift Supervisor
Starbucks Coffee Company
KENNESAW, GA
04.2023 - 01.2024
- Shift Supervisor, handling money, Creating the environment, running morning shift operations
- Implement and enforce food safety and sanitation guidelines to ensure a clean and safe work environment for all employees and customers
- Ensure compliance with all local, state, and federal laws and regulations relating to food safety and sanitation
- Creating a positive and inclusive work culture that promotes teamwork and employee development.
Cashier
Jamaica's Best Cuisine
KENNESAW
06.2016 - 11.2019
- Cashier/supervisor of a family-owned restaurant
- Responsible for money and staff overview
- Ensure accuracy in handling cash and processing transactions to minimize errors and discrepancies.
Education
Junior - Game Design
Savannah College of Art And Design
ATLANTA, GA05-2027
Skills
- Leadership and teamwork
- Problem-solving and creativity
- Communication skills
- Empathy and adaptability
- Attention to detail
- Continuous improvement strategies
- Photo editing and Adobe Photoshop
- Game development expertise
Personal Information
- Title: Game Designer
- Nationality: Jamaican/American
Birthdate
- 12/08/02
Timeline
Delivery Coordinator
Genesis of Kennesaw
07.2024 - Current
Electrical Associate
The Home Depot Inc
02.2024 - Current
Shift Supervisor
Starbucks Coffee Company
04.2023 - 01.2024
Cashier
Jamaica's Best Cuisine
06.2016 - 11.2019
Junior - Game Design
Savannah College of Art And Design