KWASIYA STEWART
Burlington
Summary
I possess 5+ years of experience in customer service. Within those years, I've become an excellent communicator and learned excellent conflict management. I have the ability to handle complex technical complaints. I am well versed in technical writing, proficient in MS Word, PowerPoint, Excel, and Outlook. Dedicated to improving the customer experience. Strong leadership skills are used to improve efficiency and accuracy. Team-oriented that improves overall efficiency by modifying processes. Punctual, determined. Works well both independently and in groups.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
07.2024 - Current
- Completed incident reports regarding violations of policies or procedures
- Reviewed guest identification and employee credentials to authorize entry onto premises
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas
- Identified suspicious activity to determine appropriate response
- Issued visitor badges and access cards to authorized personnel
Access Control
GardaWorld Security
03.2024 - Current
- Implemented access control measures to restricted areas within the facility
- Conducted investigations into incidents reported at the access control points
Security Officer
Sunstates Security
06.2023 - 01.2024
- Completed incident reports to record security or loss prevention incidents
- Reviewed guest identification and employee credentials to authorize entry onto premises
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
United States Air Force
09.2022 - 10.2022
Education
Some College - Allied Health
Rowan College At Burlington County
Pemberton, NJ11.2025
High School Diploma -
Burlington City High School
Burlington, NJ06.2022
Skills
- Customer service
- Organizational skill
- Microsoft Publisher
- Microsoft Excel
- Technical writing
- Microsoft Outlook
- Microsoft Words
- Access control procedures
Certification
- Driver's License
- SORA
- Pharmacy Technician Certification
- Guard Card
Timeline
Security Guard
Allied Universal Security Services
07.2024 - Current
Access Control
GardaWorld Security
03.2024 - Current
Security Officer
Sunstates Security
06.2023 - 01.2024
United States Air Force
09.2022 - 10.2022
Some College - Allied Health
Rowan College At Burlington County
High School Diploma -
Burlington City High School
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