Summary
Overview
Work History
Education
Skills
Reading, cooking, canoeing
Timeline
Generic

Kwentrell Boston

Winter Garden,FL

Summary

Reliable asset with 7 years of guest experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level leasing agent position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Attractions Cast Member

Walt Disney World Company
01.2023 - 08.2023
  • Built and established positive relationships with patrons, team members and supervisors.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Delivered information and details of interest about facility to visitors.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.

Sales Account Executive

AT&T
08.2022 - 03.2023
  • Leveraged CRM to collect, organize and manage sales data and customer information.
  • Attended networking events to build relationships and identify sales opportunities.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Managed sales cycle to maintain solid customer base.
  • Distributed marketing materials to existing and prospective clients to promote products and services.
  • Established close relationships with new small business prospects.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.

Retail Sales Associate

Hibbett Sports
01.2022 - 07.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Concierge

Parc Vue Condominium
04.2021 - 01.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Education

Associate of Arts - Business Marketing

Keiser University
Tallahassee, FL
12.2025

Skills

  • Operational Procedures
  • Issue Resolution
  • Event Promotion
  • Communications Strategies
  • Quality Assurance
  • Client Support
  • Guest Interaction

Reading, cooking, canoeing

When it comes to reading i prefer motivational or crime books. Crime series are my favorite if I had to make a choice Right now I'm in the middle of a book called Gone Girl. 



My dream career entitles becoming a private chef, owning my own restaurant at Disney world here in Orlando, Fl as well as becoming the finest Real Estate Agent on the East coast.



In my free time I also like traveling to different lakes , rivers and watering holes to go canoeing just to get a clear free mind, which is like my favorite Restart button. Sometimes even going for a nice cool swim at those watering holes. Specifically Ginnie springs here in Florida.

Timeline

Attractions Cast Member

Walt Disney World Company
01.2023 - 08.2023

Sales Account Executive

AT&T
08.2022 - 03.2023

Retail Sales Associate

Hibbett Sports
01.2022 - 07.2022

Concierge

Parc Vue Condominium
04.2021 - 01.2022

Associate of Arts - Business Marketing

Keiser University
Kwentrell Boston