Summary
Overview
Work History
Education
Skills
Timeline
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Peter Pham

Orange,CA

Summary

Flexible Attractions Cast Member with customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Willing to go out of my way to ensure the well-being the guests and other cast members.

Overview

6
6
years of professional experience

Work History

Attractions Cast Member

Disneyland Resort
11.2022 - Current
  • Built and established positive relationships with patrons, team members and supervisors.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Delivered information and details of interest about facility to visitors.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Cultural Village Lead & Staff Member

UVSA
11.2019 - 01.2023
  • Managed the safety and well-being of 450 high school volunteer and other staff members.
  • Delegate tasks to volunteers and staff members
  • Built and maintained working relationships with peers and upper management.
  • Escorted volunteers from the main gate to the volunteering location.
  • Coordinated information to entertainers, staff members and other departments.
  • Help maintain cleanliness around the Cultural Village.

Summer Camp Volunteer

Connect Learning Center
06.2017 - 08.2021
  • Led groups of children in sports activities and games while maintaining a safe environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury and ensure that everyone has fun.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship.
  • Supervised during activities to prevent injuries and accidents.
  • Maintained tidy, clean and organized play and work areas.
  • Created fun and challenging recreational activities for children between ages of 5 and 15.

Education

GED -

Fullerton College
Fullerton, CA
05.2024

Skills

  • Safety Guidelines
  • Theme Park Operations
  • Operational Procedures
  • Guest Interaction
  • Communication Skills
  • Customer Relations Skills
  • Individual and Group Coaching
  • Group Activity Leading

Timeline

Attractions Cast Member

Disneyland Resort
11.2022 - Current

Cultural Village Lead & Staff Member

UVSA
11.2019 - 01.2023

Summer Camp Volunteer

Connect Learning Center
06.2017 - 08.2021

GED -

Fullerton College

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Peter Pham