Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Keng Xiong

Visalia,CA

Summary

A positive go getter, willing to work my way up through hard work, communication, and building new connections. With good listening skills and multitasking skills Im able to attend to multiple tasks and or customers quickly without compromising quality. I always strive to learn about products being sold to ensure complete knowledge so I can raise sales and inform customers as well as connect with them. I make sure to go above and beyond to meet customer satisfaction to ensure security when they shop with us.

Overview

7
7
years of professional experience

Work History

Inbound Stower

Amazon
12.2024 - Current
  • Displayed flexibility with work schedules and workload during peak.
  • Accurately stowing multiple boxes varying from two to twenty pounds in designated locations.
  • Certified to operate a OP Pit machine, working several feet in the air safely and efficiently to meet hourly work rate.

Associate

Sportsmans Warehouse
03.2024 - Current
  • Provided knowledge to assist sales with products and or store warranty.
  • Ensured customer satisfaction whether it was a broken item, return, or complaint.
  • Handled cash, card, and state license transactions quickly and accurately making sure the customer details were up to date during peak hours.
  • Restocked and performed necessary janitorial work.
  • Knowledge on basic freshwater fishing and willingness to learn.
  • Provided excellent customer service in different departments of the store assisting where I was needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Server & Cashier

Pho and Seafood
07.2017 - 11.2024
  • Strong multitasking skills such as serving multiple tables, taking orders, focusing on customer needs, handling cash transactions quickly, seating and managing reservations, and managing beverages without sacrificing service quality.
  • Assisted in training new hires providing guidance and reassurance.
  • Communicated with kitchen and other servers to ensure food and tables were being dealt with in proper and timely manner even in peak hours.
  • Ability to work over ten hours a shift, closing and opening.
  • Ensured customer satisfaction from complaints to special needs.
  • Ability to help customers decide on what to buy with knowledge of the menu items.


Chef

Asian BBQ and Pho
05.2021 - 02.2022
  • Oversaw multiple woks, deep fryers, and even broth for soup in a fast paced environments while delivering orders in clean and timely manner.
  • Maintained a clean kitchen with daily cleaning throughout the day and closing.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Willingness to learn and prepare new menu items and unknown dishes.
  • Ability to work over ten hours a day, opening and closing.

Education

Highschool Degree -

Sequoia Highschool
Visalia, CA
06.2019

Skills

  • Ability to multitask on several tasks at once keeping things in order and handled in timely manner
  • Proficient typing skills
  • Flexibility in schedule and willing to pick up more work
  • Heavy desire to learn and grow to never stay still
  • Empathetic and always making an effort to connect with customers
  • Willingness to learn about products, new and old to ensure I always have the knowledge needed to make sales and assist customers
  • Years of customer service to ensure customer satisfaction

Languages

English
Native or Bilingual
Hmong
Professional Working

Interests

  • Health, physical and mental
  • Technology advancements in all sorts of products
  • Aesthetics in every aspect of life, what looks good and what people prefer because nothing looks bad, we are just diverse
  • Relaxation, comfort, meditation
  • Learning multiple skills and other perspectives

Timeline

Inbound Stower

Amazon
12.2024 - Current

Associate

Sportsmans Warehouse
03.2024 - Current

Chef

Asian BBQ and Pho
05.2021 - 02.2022

Server & Cashier

Pho and Seafood
07.2017 - 11.2024

Highschool Degree -

Sequoia Highschool

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Keng Xiong