Summary
Overview
Work History
Education
Skills
Timeline
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Kya Hayden

Orange

Summary

Dynamic manager with a proven track record at Binkys Snowcones, enhancing customer satisfaction through effective team leadership and decision-making. Spearheaded an inventory management system that minimized waste, while developing training materials that boosted employee performance. Skilled in relationship building and time management, driving promotional events to elevate brand visibility.

Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into new field, leveraging strengths in research and project management. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.

Overview

3
3
years of professional experience

Work History

Manager

Binkys Snowcones
Orange, TX
07.2022 - 08.2025
  • Oversaw daily operations, ensuring efficient service delivery and high customer satisfaction.
  • Trained and mentored staff, improving team performance and operational efficiency.
  • Implemented inventory management system, reducing waste and optimizing supply chain processes.
  • Developed training materials to enhance employee onboarding and skill development initiatives.
  • Coordinated promotional events, increasing brand visibility and attracting new customers.

Education

High School Diploma -

West Orange Stark High School
Orange, TX

Bachelor of Arts - Communications

Huston- Tillotson University
Austin, TX
05-2029

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Task delegation
  • Relationship building

Timeline

Manager

Binkys Snowcones
07.2022 - 08.2025

High School Diploma -

West Orange Stark High School

Bachelor of Arts - Communications

Huston- Tillotson University