Jessica Dunn
St. Cloud,FL
Summary
Accomplished Talent Acquisition Specialist from Unique Impressions, adept in candidate sourcing and onboarding expertise, significantly enhancing recruitment processes. Demonstrated success in claims adjustment at Crawford and Company, showcasing advanced communication skills and a highly motivated approach. Proven ability to streamline operations, achieving improved employee engagement and litigation outcomes. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
11
11
years of professional experience
Work History
Claims Adjuster
Crawford and Company
06.2022 - 06.2024
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Documented all investigation activity and presented reports to management.
- Verified insurance claims and determined fair amount for settlement.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Collaborated with legal teams for successful litigation outcomes in complex cases.
Talent Acquisition Specialist
Unique Impressions
02.2018 - 06.2022
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
Transportation Supervisor
US Army
09.2013 - 01.2018
- Skilled at working independently and collaboratively in a team environment.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
- Planned and established transportation routes, work schedules and operator assignments.
- Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
Education
Master of Science - Criminal Justice
Saint Leo University
Saint Leo, FL05.2019
Skills
- Claims Investigation
- Highly motivated
- Claims Processing
- Advanced oral and written communication skills
- Recruitment Marketing
- Applicant Tracking Systems
- Candidate Sourcing
- Onboarding expertise
- Background Checks
- Talent management
Timeline
Claims Adjuster
Crawford and Company
06.2022 - 06.2024
Talent Acquisition Specialist
Unique Impressions
02.2018 - 06.2022
Transportation Supervisor
US Army
09.2013 - 01.2018
Master of Science - Criminal Justice
Saint Leo University