Kyah Sykes
Spring,TX
Summary
Accomplished Security Officer and Independent Insurance Adjuster with a proven track record at GardaWorld Security, enhancing safety and customer satisfaction. Expert in CCTV Monitoring and Incident Reporting, I've significantly improved security measures and claims resolution speed. Skilled in verbal communication and adept at policy enforcement, excel in high-pressure environments, ensuring meticulous attention to detail and operational efficiency.
Overview
5
5
years of professional experience
Work History
Security Officer
GardaWorld Security
2022.10 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Security Officer
RW Enterprises
2021.10 - 2022.09
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
Warehouse Order Picker
McKesson
2020.12 - 2021.09
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
- Ensured accurate inventory control through meticulous documentation and timely reporting of discrepancies.
Independent Insurance Adjuster
1st Source
2019.07 - 2020.12
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Increased claims resolution speed by effectively negotiating settlements with policyholders or their representatives within established authority limits.
- Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
- Maintained updated knowledge of insurance policies, regulations, and industry trends for effective claim handling.
- Streamlined communication among various parties involved in the claims process through active collaboration and clear correspondence.
Education
No Degree - Business Management
LoneStar College
Houston, TXSkills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Monitoring
- Security Screening Control Management
- Security Equipment Operation
- Verbal and written communication
- Reporting skills
- De-Escalation Techniques
- Policy Enforcement
- Security awareness
- Insurance Claims
Timeline
Security Officer
GardaWorld Security
2022.10 - Current
Security Officer
RW Enterprises
2021.10 - 2022.09
Warehouse Order Picker
McKesson
2020.12 - 2021.09
Independent Insurance Adjuster
1st Source
2019.07 - 2020.12
No Degree - Business Management
LoneStar College
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