Kyaira Sticatto
The Bronx,NY
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing packages providing accommodations for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Host
STK
New York, New York
08.2022 - 12.2023
- Greeted guests with polished service at STK's upscale dining entrance.
- Managed reservations and waitlists using STK hosting systems to optimize guest flow and minimize wait times.
- Handled To- Go orders
- Maintained cleanliness and organization of workspace to create welcoming dining atmosphere.
- Seated guests according to floor plans and table assignments.
UPS Package Handler
UPS
New York, New York
11.2021 - 02.2022
- Delivered packages to homes and businesses along assigned UPS route.
- Delivered packages to correct addresses using UPS digital scan systems
- Assisted UPS delivery driver with package loading and unloading on route.
- Sorted packages for accurate delivery order in package car.
- Checked addresses and delivery labels for correct route placement.
- Secured packages in vehicle to prevent damage during transit.
- Carried heavy parcels safely using proper lifting and handling methods.
- Provided guest with customer service pertaining to packages and deliveries
Education
Certified Medical Assistant - Medical Assistant Training
Sandford Brown Institue
New York, New York 09.2015 - 02.2016
General Equivalent Diploma
New York, New YorkSkills
- Reservation systems
- Floor plan management
- POS systems
- Order coordination
- Customer service
- Guest relations
- Multitasking proficiency
- Attention to detail
- Time management
- Conflict resolution
- Effective communication
- Exceptional communication
- Customer engagement
- Up-selling techniques
- Team player mentality
- Strong interpersonal skills
- Professional demeanor
- Adaptable to change
- Positive and professional
- Package sorting
- Route scanning
Certification
- Certified medical assistant
Timeline
Host
STK
08.2022 - 12.2023
UPS Package Handler
UPS
11.2021 - 02.2022
Certified Medical Assistant - Medical Assistant Training
Sandford Brown Institue
09.2015 - 02.2016
General Equivalent Diploma