Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyan Mckernan

Summary

High-performing Retail Manager delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

11
11
years of professional experience

Work History

Retail Manager

Smooth Roots
10.2023 - Current
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.

Owner

Slash And Burn
10.2013 - Current
  • Managed daily operations of sales department, including supervision of staff members.
  • Produced comprehensive graphic design works including logos, icons, flyers, brochures and other visuals for print or web.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Operations Manager

Nova Paths
04.2022 - 08.2023
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Created detailed reports on the performance of individual departments within operations.

Sales Manager

Scout Camp
05.2021 - 04.2022
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Resolved customer issues quickly to close deals and boost client satisfaction.

Owner/Operator

Heir Portland
10.2017 - 03.2022
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

High School Diploma -

South Eugene High School
Eugene, OR
06.2012

Skills

  • Customer Service
  • Staff Management
  • Client Relations
  • Staff Training
  • Store operations
  • Cash Management

Timeline

Retail Manager

Smooth Roots
10.2023 - Current

Operations Manager

Nova Paths
04.2022 - 08.2023

Sales Manager

Scout Camp
05.2021 - 04.2022

Owner/Operator

Heir Portland
10.2017 - 03.2022

Owner

Slash And Burn
10.2013 - Current

High School Diploma -

South Eugene High School

Similar Profiles

CREATE PROFILE
Kyan Mckernan