Kyan Sullivan
Gallatin,Tennessee
Summary
Worked at Bluegrass Yacht & Country Club, excelling in customer service and effective communication. Enhanced member experiences through upselling and efficient transaction processing, contributing to increased club profits. Skilled in inventory organization and team collaboration, ensuring smooth operations and a welcoming environment.
Overview
1
1
year of professional experience
Work History
Crew Member
Sonic DriveIn
Gallatin, Tennessee
04.2024 - 08.2025
- Delivered food orders promptly to customers in a friendly manner.
- Assisted team members during peak hours to ensure smooth operations.
- Followed safety and sanitation guidelines consistently throughout shifts.
- Performed duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Assistant Golf Professional
Bluegrass Yacht & Country Club
Hendersonville, Tennessee
09.2024 - 10.2024
- Engaged with members to enhance their experience and address inquiries effectively.
- Worked in office to answer phones, provide information to callers and schedule tee times and private lessons.
- Upsold lessons, club repair, and apparel to members, which boosted club profits.
- Processed transactions efficiently using point-of-sale systems.
- Organized merchandise displays to enhance visual appeal.
- Maintained store cleanliness and restocked shelves regularly.
- Greeted customers upon entering the store and provided assistance.
- Managed incoming calls and directed inquiries to appropriate departments.
Education
High School Diploma -
Liberty Creek High School
Gallatin05-2026
Skills
- Team collaboration
- Customer service
- Effective communication
- Time management
- Problem solving
- Cash handling
- Inventory organization
- Visual merchandising
- Store opening and closing
Timeline
Assistant Golf Professional
Bluegrass Yacht & Country Club
09.2024 - 10.2024
Crew Member
Sonic DriveIn
04.2024 - 08.2025
High School Diploma -
Liberty Creek High School