Summary
Overview
Work History
Education
Skills
Timeline
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Kyana Parker

Summary

Motivated student working toward BA in Psychology. Proven success working within fast-paced, collaborative settings. Motivated with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Avid E-Commerce Personal Shopper ready to exceed customer satisfaction expectations and promote internal business goals. Blends retail delivery assistance with promotional and commercial enhancement measures. Delivers critical merchandise to all shoppers while encouraging return patronage and E-Commerce revenue growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

E-Commerce Personal Shopper

HEB Grocery Store
10.2023 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Aided new customers during e-commerce service registration processes to enable return patronage.
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.

Transport Driver

CP Transportation
05.2021 - 06.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Demonstrated superior transport service, providing accurate time estimates and courteous responses.
  • Utilized GPS and other navigation systems to minimize delays with well-planned routes.
  • Delivered packages to residential and commercial areas, often navigating tight, narrow streets.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed on-time deliveries by choosing best and most efficient routes.

Server

Mattengas Pizzeria
05.2018 - 06.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Bachelor of Arts - Psychology

The University of Texas At San Antonio
San Antonio, TX
12.2024

High School Diploma -

Karen Wagner High School
San Antonio, TX
05.2019

Skills

  • Inquiry Response
  • Critical Thinking
  • Works well with others
  • Fast Learner
  • Hard Worker
  • Basic Microsoft Skills
  • Great Time Management
  • Product Knowledge Expertise
  • Online platform navigation
  • Customer Service
  • Decision-Making

Timeline

E-Commerce Personal Shopper

HEB Grocery Store
10.2023 - Current

Transport Driver

CP Transportation
05.2021 - 06.2023

Server

Mattengas Pizzeria
05.2018 - 06.2019

Bachelor of Arts - Psychology

The University of Texas At San Antonio

High School Diploma -

Karen Wagner High School

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