Kyanna Pulley
Englewood,USA
Summary
Dynamic and results-driven professional with extensive experience at European Wax Center, excelling in sales and client education. Proven ability in data entry and cash handling, coupled with exceptional attention to detail. Adept at enhancing customer experiences and achieving individual goals, consistently driving service excellence in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
Bergen County, NJ
2023.01 - 2025.02
- Responsible for educating guests on current in-center promotions.
- Responsible for maintaining and exceeding center and individual goals.
- Recommend future appointments, additional services/ wax passes
Certified Lash Technician
Amazing Lash Studio
Englewood, NJ
2021.10 - 2022.08
- Recommendations on style of eyelashes that suit the clients face and appearance
- Enhance the look of natural lashes ranging from extensions and lash lifts.
- Waxing, Tweezing and Eyebrow Laminations
- Educating the clients about proper at home aftercare and maintenance
Sales & Service Receptionist
Quality Chevrolet Buick GMC
Englewood, NJ
2018.04 - 2021.09
- Schedule sales & service appointments
- Greet customers and coordinate with sales managers to assist walk-in patrons
- Assist the accounting and finance departments with reconciliation and closing
Companion Care/HomeHealth Aide
MD HealthCare Services
2016.01 - 2018.01
- Care for the sick/elderly/recovering patients
- Plan and accompany clients to activities and social events
- Promote the patients health
- Adhering to medications, diets and exercise plans
Teller
Dunbar Armored Cash Vault Service
Hackensack, NJ
2014.01 - 2017.01
- Processed money (coins and currency)
- Imaged checks (scanned and processed)
- Maintained accurate record of all cash exchanges
- Reconciled ATM currency and statements
Front Desk Associate/Receptionist/Key-Holder
Celebrity Salons Emerson
Paramus, NJ
2013.01 - 2014.01
- Perform salon open and close duties as required
- Greet customers
- Respond to general inquiries about company services and products
- Schedule appointments
- Bookkeeping
Front Desk Receptionist
CGI Holistics Fitness & Spa
Closter, NJ
2012.01 - 2013.01
- Oversee member punch-in/punch-out
- Activate new memberships
- Schedule/Cancel Spa appointments
- Open and close facility as needed
- Cash handling
Education
Teachers Training - Cosmetology
Parisian Beauty Academy
Hackensack, NJ2025-07
Cosmetology - Associate's degree
Parisian Beauty Academy
Hackensack, NJ05.2022
Medical Assisting - Trade school
HoHoKus Eastwick College
Hackensack, NJ09.2012
High School Diploma -
Pennsylvania State University
University Park, PA01.2010
Skills
- 10-key typing
- Sales and upselling
- Data entry
- MINDBODY software
- Beauty and cosmetics sales
- Order fulfillment
- Microsoft Word and Excel
- Clerical experience
- Attention to detail
- Retail sales
- Dealership experience
- Cash handling
- Senior care services
- Call center operations
- Windows proficiency
- Front desk management
- Customer support and service
- Receptionist duties
- Client services coordination
- Faxing and filing tasks
Certification
- Teaching Certification
- Certified Medical Assistant
- Driver's License
- QMHP Certification
- Cosmetology License
Additional Information - Skills Certifications
- Cash handling (8 years)
- Microsoft Word & Excel
- Answering Phones
- Faxing
- Filing
- Great Communication
- Customer Service
Timeline
Wax Specialist
European Wax Center
2023.01 - 2025.02
Certified Lash Technician
Amazing Lash Studio
2021.10 - 2022.08
Sales & Service Receptionist
Quality Chevrolet Buick GMC
2018.04 - 2021.09
Companion Care/HomeHealth Aide
MD HealthCare Services
2016.01 - 2018.01
Teller
Dunbar Armored Cash Vault Service
2014.01 - 2017.01
Front Desk Associate/Receptionist/Key-Holder
Celebrity Salons Emerson
2013.01 - 2014.01
Front Desk Receptionist
CGI Holistics Fitness & Spa
2012.01 - 2013.01
Teachers Training - Cosmetology
Parisian Beauty Academy
Cosmetology - Associate's degree
Parisian Beauty Academy
Medical Assisting - Trade school
HoHoKus Eastwick College
High School Diploma -
Pennsylvania State University