Kyanna Shylese Harris
Summary
Organized and detail-oriented professional with experience as a Deputy Clerk of Superior Court and retail supervisor. Skilled in courtroom support, cashier operations, family law case processing, records management, customer service, and team leadership. Proficient in court technology systems (Odyssey) and Microsoft Office. Recognized for maintaining confidentiality, managing high-volume tasks, and delivering excellent service in both judicial and customer-facing environments.
Overview
4
4
years of professional experience
Work History
Deputy Clerk of Superior Court
Durham County Clerk of Superior Court
09.2024 - Current
Assist judges in the courtroom by preparing schedules, administering oaths to witnesses, documenting proceedings, and ensuring meticulous case records during trials and hearings. Oversee the management of exhibits, motions, and case files to adhere to North Carolina General Statutes and court regulations. Work collaboratively with attorneys, law enforcement, and court personnel to promote smooth courtroom operations. Accurately and promptly input judgments, continuances, and orders into the court system (Odyssey). Maintain confidentiality and professionalism while aiding the public and safeguarding the integrity of judicial processes.
Supervisor
Finish Line
06.2021 - Current
Managed daily store activities to provide exceptional customer service, drive strong sales results, and adhere to company policies. Provided training, guidance, and motivation to team members to reach sales targets, uphold merchandising standards, and create a positive shopping atmosphere. Supervised cash handling, inventory control, and loss prevention practices while ensuring precision and responsibility. Assisted with scheduling, task delegation, and staff performance monitoring to sustain efficiency during busy periods. Worked closely with management to execute promotional tactics and address customer issues in a courteous and timely manner.
Education
Master of Science - Crime Scene Investigation
Stevenson University
Owings Mills, MD12.2025
Bachelor of Science - Criminal Justice, Concentration in Law Enforcement
North Carolina Central University
Durham, NC05.2024
High School Diploma - undefined
Reid Ross Classical School
Fayetteville, NC06.2020
Skills
- Courtroom & Judicial Support
- Cashier Transactions & Financial Processing
- Family Law Case Management
- Records & File Management
- Confidentiality & Legal Compliance
- Public Service & Customer Relations
- Staff Training & Supervision
- Conflict Resolution & Problem-Solving
- Microsoft Office (Word, Excel, Outlook)
- Court Systems: Odyssey, eCourts
- Document preparation
Relevant Experience
- Courtroom & Judicial Support
- - Supported Superior Court judges by preparing dockets, swearing in witnesses, maintaining courtroom records, and documenting proceedings.
- - Entered judgments, continuances, and orders into Odyssey systems with speed and accuracy.
- - Coordinated with attorneys, law enforcement, and the public to ensure smooth courtroom operations.
- - Maintained case confidentiality while providing clear procedural information to diverse individuals.
- Cashier's Department
- - Handled financial transactions related to court, such as payments, bonds, and fees, while ensuring adherence to policies and accuracy.
- - Reconciled daily cash intake and upheld responsibility for the funds collected.
- - Provided assistance to the public with inquiries related to fines, payment arrangements, and court expenses.
- Family Department
- - Managed and organized case files for child custody, divorce, and associated family court matters.
- - Offered procedural advice to families, legal representatives, and Guardians ad Litem while upholding confidentiality.
- - Facilitated hearings, arranged case schedules, and ensured precise documentation of sensitive family issues.
- Leadership & Customer Service
- - Oversaw and guided team members in the role of Finish Line Supervisor, ensuring adherence to company standards.
- - Assigned tasks, coordinated schedules, and evaluated staff performance to uphold operational efficiency.
- - Delivered professional and courteous service to many customers and members of the public.
- - Addressed and resolved conflicts swiftly and efficiently to foster a positive atmosphere.
Timeline
Deputy Clerk of Superior Court
Durham County Clerk of Superior Court
09.2024 - Current
Supervisor
Finish Line
06.2021 - Current
Bachelor of Science - Criminal Justice, Concentration in Law Enforcement
North Carolina Central University
High School Diploma - undefined
Reid Ross Classical School
Master of Science - Crime Scene Investigation
Stevenson University
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