K'yanna Wimbish
Jonesboro,GA
Summary
Dedicated and professional individual with a proven track record in customer service, time management, and trend tracking. Skilled in troubleshooting problems and developing successful solutions. Adept at cultivating positive relationships and exceeding goals through excellent verbal and written communication. Reliable candidate ready to take on challenges, utilizing problem-solving and task prioritization skills to help teams succeed. Seeking an opportunity to expand skills and contribute to company success. Known for being hardworking, ethical, and detail-oriented, stays on top of demands in fast-paced environments by effectively utilizing slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
5
5
years of professional experience
Work History
Security Officer
Sunstate Security
06.2023 - Current
- Company Overview: Secure inner-most details about your facility, people and processes so they can seamlessly control access and safety
- Officers with responsibilities for badging operations create and manage the process to maintain up-to-date permissions
- Access control is monitored through badging, personal interaction with employees and visitors, monitoring cameras and systems and patrolling
- Officers are trained to detect, deter, observe and report to maintain the safety and security of the people and property they protect
- Secure inner-most details about your facility, people and processes so they can seamlessly control access and safety
Front End Supervisor
The Inn Talladega College
08.2022 - 05.2024
- Sanitized high touch surfaces to protect personnel and customers from viruses and germs
- Planned and executed strategies to increase business and drive profit growth
- Compiled with corporate regulations policies and procedures to maximize safety security and overall trust in the organization and employees
- Performed manual labor tasks as detailed from supervisors
- Documented research and resolved customer service issues
- Approached and solved problems with initiative and sound judgment
- Organized files and records and handled all other support tasks
Receptionist
P&E Mirror and Glass
06.2020 - 08.2022
- Scheduled appointments and documented updates in scheduling software
- Assisted with administrative tasks such as filing, copying, and data entry
- Provided basic troubleshooting assistance for minor technical issues
- Ensured guest safety by monitoring visitor access through the sign-in process
- Handled cash transactions related to services rendered
- Directed the guest to appropriate personnel or departments as needed
- Handled all other tasks assigned by the administrator
Education
Bachelor of Arts (B.A) - criminal justice
Talladega College
Talladega, Alabama05.2024
Skills
- Computer skills
- Microsoft Word
- Supervision and leadership
- Basic math
- Microsoft Office
- Remote office availability
Awards And Acknowledgments
- Consistently received positive feedback from guests, resulting in repeat business and increased revenue for the restaurant.
- Successfully completed training in wine knowledge and service, as well as proper dining etiquette and service techniques.
Timeline
Security Officer
Sunstate Security
06.2023 - Current
Front End Supervisor
The Inn Talladega College
08.2022 - 05.2024
Receptionist
P&E Mirror and Glass
06.2020 - 08.2022
Bachelor of Arts (B.A) - criminal justice
Talladega College
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