Kyanna Zuluaga

• Provided excellent customer service in a fast-paced retail environment.
• Assisted customers with product selection, upselling, and order customization.
• Managed cash handling and transactions with accuracy and efficiency.
• Resolved customer concerns with professionalism and empathy.
• Strengthened bilingual communication by assisting both English- and Spanish-speaking clients.
• Enhanced customer satisfaction by providing comprehensive product demonstrations.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

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• Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
• Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction.
• Monitored patient vitals.
• Handled inpatient insurance claims and paperwork.
• Contributed to positive work environment by actively participating in team-building activities.
• Collaborated with doctors to give treatment and diagnose disease.
• Worked closely with nursing staff ensuring seamless coordination in executing daily tasks resulting in improved patient experience.