Kyannah Friday
Ormond Beach,FL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess / Server
Olive Garden
11.2022 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Radiology
Daytona State College
Daytona Beach, FLOlympus Academy
Brooklyn, NY07.2020
Skills
- Telephone reception
- Guest Engagement
- Guest complaint resolution
- Dining area maintenance
- Customer Service
- Reservations Management
- Scheduling
- Organization skills
- Telephone skills
- Data inputting
Certification
- BLS
- CPR
Timeline
Hostess / Server
Olive Garden
11.2022 - Current
Radiology
Daytona State College
Olympus Academy
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