Kyara Miller
Davison,MI
Summary
Proven Servicing Specialist with a track record of enhancing client relationships and operational efficiency at VanDyk Mortgage Corporation. Expert in Microsoft Office and Black Knight MSP, proficient problem resolution and reducing processing times significantly. Skilled in developing client solutions and managing high-volume transactions, demonstrating exceptional customer service and analytical abilities. Manages high-volume loan paperwork in dynamic environments with high production.
Overview
7
7
years of professional experience
Work History
Servicing Specialist
VanDyk Mortgage Corporation
01.2021 - Current
- Reviewed account documentation, identifying discrepancies or inaccuracies that could impact client relationships or business operations.
- Communicated pristine customer assistance to customers via mail, email, telephone.
- Developed customized client solutions by thoroughly analyzing individual financial circumstances and needs. Primarily handling cashiering and the understanding of cash flow within a business.
- Reduced processing time by implementing effective workflow strategies for incoming servicing requests and procedures. This was most shown through 3 bulk transfers of portfolios and a servicing system change.
Assistant Manager
Dream Big Farm
04.2019 - 01.2021
- Managed daily operations for successful horse farm management, including feeding, turnout, and exercise routines.
- Assisted in planning events such as horse shows or clinics at the facility with meticulous attention to detail.
- Supervised staff members effectively while delegating tasks based on individual strengths and skill sets.
Carriage Driver
Pinecrest Percherons
06.2017 - 01.2021
- Maintained timely schedules, effectively managing pick-up and drop-off locations for various clients, and job arrival times.
- Assisted in training new drivers on company policies, route information, and safe driving techniques.
- Handled cash transactions accurately while collecting payment from customers after each ride.
Education
High School Diploma -
Davison High School
Davison05.2018
Skills
- Problem Resolution
- Customer Service
- Microsoft Office
- Deposit and Payment Collection
- Black Knight MSP & Mortgage Builder
- Encompass
Timeline
Servicing Specialist
VanDyk Mortgage Corporation
01.2021 - Current
Assistant Manager
Dream Big Farm
04.2019 - 01.2021
Carriage Driver
Pinecrest Percherons
06.2017 - 01.2021
High School Diploma -
Davison High School
Similar Profiles
Valerie MartinezValerie Martinez
Loan Officer Assistant at Homeward MortgageLoan Officer Assistant at Homeward Mortgage
Jaden KingJaden King
Assistant / Runner at Vandyk MortgageAssistant / Runner at Vandyk Mortgage
Ronanda HendersonRonanda Henderson
FHA and Conventional Underwriter at RoundPoint Mortgage Servicing Corporation Subsidiary of Freedom MortgageFHA and Conventional Underwriter at RoundPoint Mortgage Servicing Corporation Subsidiary of Freedom Mortgage
Tina Marie BarnhartTina Marie Barnhart
Cashier and Customer Service at KrogerCashier and Customer Service at Kroger
Megan ParsonsMegan Parsons
Student Teacher at Saginaw Valley State UniversityStudent Teacher at Saginaw Valley State University