Driven professional with proven expertise in customer service and retail sales, honed at Massage Envy and Kohl’s. Excelled in building customer relationships and managing high-volume transactions with exceptional phone etiquette and cash register proficiency. Demonstrates strong communication skills and a commitment to enhancing guest relations, contributing to a positive and efficient shopping environment. Motivated individual with exceptional customer service and communication skills. Adept at developing relationships with customers, colleagues, and management. Experienced in managing multi-line phone systems, greeting guests, and organizing office supplies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Massage Envy-Birmingham, MI
02.2024 - 07.2024
Establish strong relationships with customers and co-workers
Answer a high volume of incoming calls in a professional and courteous manner
Managed the scheduling and coordination of appointments
Maintained shop cleanliness
Explain, recommend, and promote the variety of the spa menu.
Cashier/parking attendant
Suburban showplace
01.2024 - 05.2024
Provided excellent customer service by greeting customers and offering assistance.
Organized vehicles into designated areas within the lot.
Assisted customers in understanding parking regulations, fees, and other information.
Monitored entrance and exit traffic flow to prevent unauthorized access.
Seasonal Sales Associate
Garage Clothing-Novi, MI
11.2023 - 02.2024
Assisted customers with product selection, enhancing overall shopping experience.