K'yaria L. Delgado
Rockwall
Summary
Licensed Insurance Sales professional with proven track record in driving sales growth and client satisfaction. Skilled in policy analysis, client relationship management, and driving the rate. Strong focus on team collaboration and adaptability, consistently meeting and exceeding targets. Known for reliability, effective communication, and solutions-oriented approach.
Overview
9
9
years of professional experience
Work History
Licensed Insurance Sales Agent- Team Lead
Tranzact
08.2022 - Current
- Streamlined policy renewal processes for improved efficiency and client retention rates.
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
- Built long-lasting relationships with clients through excellent communication and attentive service.
- Upsold additional products and services after identifying customer needs and requirements.
- Contributed innovative ideas during team meetings leading to improvements in overall agency performance.
- Implemented new sales strategies for expanding the customer base and maximizing revenue.
- Stayed up-to-date on industry trends, ensuring accurate information was provided to clients at all times.
- Managed existing accounts with a high level of professionalism, addressing any concerns or changes in coverage as needed.
- Achieved top sales performance by consistently meeting and exceeding monthly quotas through effective territory management.
- Educated customers on policy features, benefits, and options, allowing them to make informed decisions about their coverage.
- Increased client satisfaction by providing personalized insurance consultations and recommendations.
- Building rapport with potential clients through engaging presentations highlighting the advantages of our insurance products.
Business Owner
KLOVEE BEAUTY LLC
04.2021 - Current
- Provide every guest an amazing relaxing spa experience
- Efficiently opening and closing the spa
- Ensuring a fully optimized schedule
- Classic eyelash extensions
- Hybrid eyelash extensions
- Volume eyelash extensions
- Mega volume eyelash extensions
- Lash lifts
- Specialized facials for all skin types
- Properly disinfecting/sanitizing all implements
Co-lead guest advisor
SPAVIA DAY SPA
10.2019 - 03.2020
- Provide every guest an amazing relaxing experience
- Efficiently opening and closing the spa
- Manage cash and sales transactions
- Successfully train oncoming guest advisors
- Ensure that all specialists schedules are optimized
- Count inventory and place orders
Barista/ AST shift leader
KROGER(STARBUCKS)
12.2018 - 06.2019
- Provide customers with the Starbucks experience
- Efficiently running a shift/kiosk
- Manage cash/sales transactions
- Maintain a clean working environment
- Count inventory and place orders
Team member
TACO CASA
05.2016 - 08.2018
- Facilitate effective communication among customers and staff
- Maintain a clean working environment
- Manage cash and sales transactions
Education
Esthetician - Esthetics Facials
OGLE SCHOOL HAIR.SKIN.NAILS
02.2021
Bachelor of Science - Nursing, Psychology
SAM HOUSTON STATE UNIVERSITY
High school diploma -
KENNEDALE HIGH SCHOOL
05.2018
Skills
- Licensed Esthetician
- BLS CPR certified
- Proficient in high stress level environments
- AST/ Lead certified
- Customer focus
- Customer relations
- Multitasking proficiency
- Friendly and outgoing
- Positive attitude
- Collaboration and teamwork
- Policy analysis
- Coaching and mentoring
- Driven and determined
- Strong empathy
- Team player
- Customer service focus
- Following instructions
- Performance monitoring
- Entrepreneurial personality
- Strong verbal and written communication
- Performance improvement
- Active listener
- Training assistance
- Goal oriented
- Exceptional customer service
- Insurance sales
- Training and mentoring
- Business administration
- Goal setting and tracking
- Appointment management
Activities
- Greater Community Missionary Baptist Church, Nursery Worker, 2013-Present
- Greater Community Missionary Baptist Church, Youth Praise Team Leader, 2013-Present
- Unity Park, Committee Member, 2014
- Campus Clean Up, 2014
- Special Needs Prom, 2015
- Freshman Basketball, 2014-2015
- Freshman Volleyball, Most Improved Player, 2014-2015
- Aristokat Drill Team, 2014-2015
- Campus Clean Up, 2016
- Junior Varsity Basketball, 2015-2016
- Aristokat Drill Team, 2015-2016
- National Spanish Honors Society, 2015-2016
- Spanish Club, 2015-2016
- Student Council, 2015-2016
- Aristokat Drill Team, Captain, 2016-2017
- Key Club, 2017-2018
- ADTS Scholarship, 2017
- Aristokat Drill Team, Captain, 2017-2018
- Mansfield Methodist/Kennedale High School Internship, RN Shadow, 2016-2017
Timeline
Licensed Insurance Sales Agent- Team Lead
Tranzact
08.2022 - Current
Business Owner
KLOVEE BEAUTY LLC
04.2021 - Current
Co-lead guest advisor
SPAVIA DAY SPA
10.2019 - 03.2020
Barista/ AST shift leader
KROGER(STARBUCKS)
12.2018 - 06.2019
Team member
TACO CASA
05.2016 - 08.2018
Bachelor of Science - Nursing, Psychology
SAM HOUSTON STATE UNIVERSITY
High school diploma -
KENNEDALE HIGH SCHOOL
Esthetician - Esthetics Facials
OGLE SCHOOL HAIR.SKIN.NAILS
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