Kyarra Siss
Summary
I pride myself on being a hard working, People person who is driven by guest experience and completing tasks at hand in a timely manner. Constantly looking to improve my skills and knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cosmetologist
Deborah Colin's salon and spa
Strongsville, USA
01.2023 - Current
- Maintained a high level of customer satisfaction by actively listening to client needs and preferences
- Developed strong relationships with clients through effective communication and personalized service
- Collaborated with team members to create a positive work environment focused on delivering excellent customer experiences
- Utilized professional product knowledge to recommend suitable hair care products for individual client needs
- Specialize in sugaring hair removal
- Front desk/receptionist
Bartender
Gunslemans steakhouse house
Olmsted Falls, USA
09.2024 - 04.2026
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Collaborated with management on pricing strategies based on market trends and competitor analysis
Fine Dining Server/bar manager
Driftwood Hospitality Management
Cleveland, USA
09.2023 - 12.2024
- Demonstrated extensive knowledge of various wine types and pairings
- Acted as company's banquet bartender-organizing and setting up the bar following details of the event
- Provided catering services for weddings, political gatherings, and networking events
- Supported kitchen staff by assisting with food preparation and basic tasks
- Organized and set up bar for company banquets, following event details to create tailored guest experiences
- Managed bar operations, including stocking, inventory, and order pickups, to ensure efficient service
Hospitality Specialist
aloft hotel
North Olmsted, USA
04.2023 - 08.2023
- fully trained in multiple depths such as bartending, front desk, shuttle and kitchen.
- Managed opening and closing procedures for the bar, ensuring a smooth transition between shifts.
- maintained thorough knowledge of property policies to ensure compliance and guest satisfaction.
- Shuttle guests and airlines to hotel and airport
- Interactions with guests
- Managed cash handling processes, including transactions and balancing cash drawers.
- Cash handling
- Assisted management with various tasks to support daily operations and team efficiency.
Server/Bartender
Bistro on the falls
Olmsted Falls, USA
09.2021 - 02.2023
- Bartending
- Interact with customers
- Delivered table service to ensure customer satisfaction
- Knowledge of menu and ingredients
- Performed closing duties and locked up
- Prepared and served drinks to customers at the bar
Education
Mixology - Bartending certification
Cleveland school of bartending
Cleveland, OHHigh school diploma -
Parma High School
Parma, OHCosmetology - License
Normandy High School
Parma, OHSkills
- Customer service
- Sanitary practices
- Client consultations
- Customer engagement
- Product knowledge
- Scheduling appointments
- Hospitality
- Tips certified
- POS
- Cash handling
- Phone etiquette
- Hair styling techniques
Certification
- Bartending
- Tips
- Cosmetology License
- Driver's License
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Bartender
Gunslemans steakhouse house
09.2024 - 04.2026
Fine Dining Server/bar manager
Driftwood Hospitality Management
09.2023 - 12.2024
Hospitality Specialist
aloft hotel
04.2023 - 08.2023
Cosmetologist
Deborah Colin's salon and spa
01.2023 - Current
Server/Bartender
Bistro on the falls
09.2021 - 02.2023
Mixology - Bartending certification
Cleveland school of bartending
High school diploma -
Parma High School
Cosmetology - License
Normandy High School