Kye Carter
Lubbock,Texas
Summary
Dynamic professional with a proven track record at Red Raider Outfitter and Mack Energy Corporation, excelling in customer needs assessment and problem-solving. Spearheaded sales initiatives, leading to significant revenue growth, while mastering technology deployment and support. Renowned for a calm demeanor and effective staff management, consistently enhancing client satisfaction and team efficiency.
Overview
10
10
years of professional experience
Work History
Sales Associate
Red Raider Outfitter
08.2022 - 08.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed revenue models, process flows, operations support and customer engagement strategies.
IT Support Engineer
Mack Energy Corporation
06.2018 - 07.2018
- Installed, configured, tested and maintained operating systems, networking software, and system management tools.
- Installed, configured and maintained computer systems and network connections.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested new software and hardware prior to deployment.
Intern
Mack Energy Corporation
05.2017 - 08.2017
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
IT Intern
Mack Energy Corporation
06.2014 - 08.2014
- Delivered assistance and support for team-based IT projects.
- Supported IT department in handling technology rollout and maintenance.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Wrote and updated detailed technical documentation for software applications.
Education
Bachelor of Arts - Economics
Texas Tech University
Lubbock, TX05-2025
High School Diploma -
Artesia High School
Artesia, NM05-2016
Skills
- Customer Needs Assessment
- Payment Processing
- Product Sales
- Business Development
- Inventory Control
- Calm Demeanor
- Problem-Solving
- Sales Team Leadership
- Staff Management
- Sales team training
Timeline
Sales Associate
Red Raider Outfitter
08.2022 - 08.2024
IT Support Engineer
Mack Energy Corporation
06.2018 - 07.2018
Intern
Mack Energy Corporation
05.2017 - 08.2017
IT Intern
Mack Energy Corporation
06.2014 - 08.2014
Bachelor of Arts - Economics
Texas Tech University
High School Diploma -
Artesia High School
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