Kyela Wright

• Dedicated and customer-focused professional with 4 years of experience in the hospitality industry, particularly within the Olive Garden restaurant chain. Demonstrated expertise in delivering exceptional service, ensuring guest satisfaction, and maintaining a positive dining atmosphere. Proficient in various front-of-house duties as well as back of the house duties. Including greeting guests, taking orders, and managing reservations. Skilled in collaborating with team members to streamline operations and enhance overall efficiency. Proven ability to thrive in fast-paced environments while upholding high standards of quality and professionalism.

Olive Garden Trainer

• Spearheaded comprehensive training programs for new employees, ensuring a seamless onboarding process and consistent adherence to company standards.
• Provided hands-on guidance and mentorship to team members, fostering a culture of continuous learning and development.
• Collaborated with management to identify training needs, create training materials, and implement best practices for enhanced service delivery.
• Demonstrated exceptional communication skills in conveying complex concepts effectively, resulting in improved employee performance and customer satisfaction.