Miranda Lavoie
North Quincy,MA
Summary
Dynamic professional with a proven track record at Olive Garden, excelling in high-pressure environments. Recognized for strong multitasking and problem-solving abilities, I effectively resolved customer concerns while ensuring timely order completion. My leadership experience as Site Coordinator at Hampden Memorial Spray Park highlights my initiative and attention to detail in managing operations and engaging with families.
Overview
3
3
years of professional experience
Work History
ToGo Specialist
Olive Garden - Darden Restaurants
09.2024 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Site Coordinator
Hampden Memorial Spray Park - Hampden Recreation Department
07.2022 - 08.2025
- Worked at summer camp for four years, serving as a Counselor for the first three summers and Site Coordinator in the most recent year
- Supervised groups of children, organized daily activities, and ensured a safe, engaging camp environment
- Promoted to Site Coordinator due to strong communication and organizational skills
- Assisted in managing camp site operations and planning daily and weekly events
- Created and maintained activity schedules, adapting to changing needs throughout the summer
- Handled direct communication with parents, answering questions and resolving concerns in a professional manner
- Gained valuable leadership experience managing both camper needs and supporting staff members
Education
BBA - Digital Marketing
Bryant And Stratton College
Getzville, NY06-2028
Minnechaug Regional Highschool
Wilbraham, MA06-2023
Skills
- Strong multitasking
- Phone etiquette
- Quick learner
- Initiative-taking
- Flexibility
- Service prioritization
- Time management
- Problem-solving
- Attention to detail
- Multitasking Abilities
Timeline
ToGo Specialist
Olive Garden - Darden Restaurants
09.2024 - Current
Site Coordinator
Hampden Memorial Spray Park - Hampden Recreation Department
07.2022 - 08.2025
BBA - Digital Marketing
Bryant And Stratton College
Minnechaug Regional Highschool
Similar Profiles
Austin WendingerAustin Wendinger
Assistant Manager at Olive Garden - Darden RestaurantsAssistant Manager at Olive Garden - Darden Restaurants
MaKenna MurrayMaKenna Murray
To-Go Server at Olive Garden - Darden RestaurantsTo-Go Server at Olive Garden - Darden Restaurants
Kyle TrumbleKyle Trumble
Bartender/Server at Olive Garden - Darden RestaurantsBartender/Server at Olive Garden - Darden Restaurants
Euriana DepinaEuriana Depina
Patient Care Technician at Beth Israel Medical CenterPatient Care Technician at Beth Israel Medical Center
Joanne IrorereJoanne Irorere
Retail Sales Associate at Nike Factory StoreRetail Sales Associate at Nike Factory Store