Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
OfficeManager

Kyheem Bess

Customer Service
Philadelphia,PA

Overview

7
7
years of professional experience

Work History

Customer Service

Nordstrom Rack
- Current
  • Provided assistance to clients
  • Answered phone and assisted customers with changes
  • Assisted customers in person

Sales Associate

ShopRite
03.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Sales Associate

MetroPCS Corporate Store
08.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Manager

Tranzillis Water Ice
08.2018 - 09.2020
  • Lead staff through a successful day of providing excellent customer service
  • Organize and document all merchandise sells
  • Calculating and securing daily funds

Summer Intern

City of Philadelphia Department of Health
07.2018 - 08.2018
  • To preserve confidential documents by organizing and sealing them numerically into a secure location to prevent decay
  • To assist the manager with closing web-based violations to the City's Health Department

Education

High school diploma -

U School

Skills

  • Organizational skills
  • Leadership
  • Customer support
  • Retail sales

Languages

  • English

    • Work Availability

    monday
    tuesday
    wednesday
    thursday
    friday
    saturday
    sunday
    morning
    afternoon
    evening
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    Timeline

    Sales Associate

    ShopRite
    03.2024 - Current

    Sales Associate

    MetroPCS Corporate Store
    08.2022 - 08.2023

    Manager

    Tranzillis Water Ice
    08.2018 - 09.2020

    Summer Intern

    City of Philadelphia Department of Health
    07.2018 - 08.2018

    High school diploma -

    U School

    Customer Service

    Nordstrom Rack
    - Current

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