Kyi Katherine Alford
Baltimore,MD
Overview
9
9
years of professional experience
1
1
Certification
Work History
PARALEGAL
Baltimore County State’s Attorney’s Office
Towson, MD
03.2023 - Current
- Edit and proofread initial drafts and copy assembly/attachments for filing/e-filling with CM/ECF and MDEC and/or mailing.
- Manage incoming calls, emails, faxes, and mail on a daily basis.
- Draft and prepare legal documents, correspondence, circuit court correspondence, dictation, expense reporting, record keeping, and the handling of sentencing for defendants.
- Compile and summarize evidence into PowerPoint presentations for criminal trials.
- Organize witnesses', defendants', and victims’ paperwork and documents for theproper workup of case information.
- Respond to discovery requests, correspond with external/internal counsel, and maintain an information database and reports relative to office litigation.
- Compile, prepare, and summarize relevant materials for use by attorneys in the discovery and preparation of motions, briefs, and other legal documents.
- Prepare miscellaneous documents and media for trial and discovery purposes.
- Operate office software such as Outlook, PowerPoint, Excel, and Word to prepare correspondence and documents.
- Arrange e-filings and service of court documents for all assigned cases.
- Reviewing police body-cam videos, surveillance, and other discovery items for trial purposes.
- Maintain regular communication with witnesses and victims, providing updates on case progress, answering inquiries, and addressing concerns in a professional and empathetic manner.
- Conducted legal research to support case preparation and strategy development.
LEGAL SECRETARY
Baltimore County State’s Attorney’s Office
Towson, MD
07.2022 - 03.2023
- Draft and prepare legal documents, including motions, briefs, and pleadings, ensuring accuracy and adherence to court rules and deadlines.
- Manage incoming calls, emails, faxes, and mail on a daily basis.
- Skill in communicating with the public, community groups, attorneys, officials, and service agencies.
- Skill in establishing and maintaining effective liaisons with attorneys, law enforcement officials, judicial system employees, victims, and witnesses.
- Improved the discovery process behind creating and sending discovery requests, organizing and maintaining discovery files, and tracking responses for multiple cases, by (insert an action/process you created), resulting in improved efficiency and timely completion of discovery tasks.
- Managed case files and maintained organized electronic filing systems to enhance accessibility.
BANK TELLER II
Bank of America Inc.
Baltimore, MD
09.2020 - 06.2022
- Conducted transfers, withdrawals, and deposits through the daily teller line and conducted daily and weekly business cash drop-offs, withdrawals, deposits, and pick-ups.
- Assisted clients with opening credit card, home loan applications, checking, savings, IRA, & CD accounts.
- Monitored and assisted customers with fraudulent activity on all accounts.
- Conducted monthly employee meetings.
- Worked closely with the branch manager to complete significant banking tasks throughout the workday.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and account management.
- Assisted clients with account inquiries, providing exceptional service and resolving issues promptly.
- Trained new tellers on operational procedures, enhancing team performance and service quality.
ACCOUNT SERVICES REP
MECU Credit Union
Baltimore, MD
02.2017 - 05.2020
- Assisted members with their accounts such as IRA’S, CD’S, Home loans, Car loans, and Credit Cards
- Monitored accounts for fraudulent activity and handled banking needs for the cooperate headquarters.
- Assisted with members with loan, life insurance, and debit/credit card applications.
- Managed all incoming calls for fraudulent and general assistance department.
- Managed member accounts, ensuring accurate records and timely updates.
- Provided exceptional customer service by resolving inquiries and issues efficiently.
- Analyzed member feedback to identify opportunities for enhanced service offerings.
Education
Bachelor of Science - Criminal Justice
Coppin State University
Baltimore, Maryland05.2020
Skills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Adobe Premiere Pro Certification
- Axon Evidence Management
- Document drafting
- File organization
Certification
Adobe Premiere Pro Certification, Axon Evidence Management, Microsoft Excel,
Timeline
PARALEGAL
Baltimore County State’s Attorney’s Office
03.2023 - Current
LEGAL SECRETARY
Baltimore County State’s Attorney’s Office
07.2022 - 03.2023
BANK TELLER II
Bank of America Inc.
09.2020 - 06.2022
ACCOUNT SERVICES REP
MECU Credit Union
02.2017 - 05.2020
Bachelor of Science - Criminal Justice
Coppin State University