Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Timeline
Generic

Kyia Saxon

Cuyahoga Falls

Summary

Hardworking and compassionate professional. Adept at remaining calm in high-pressure situations. Skilled in adapting to a wide range of environments. Eager to learn and contribute to a dynamic team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Member

Piada Italian Street Food
05.2024 - Current
  • Used proper techniques to prepare food and ingredients.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Registered Behavior Technician (RBT)

Wolff & Phan Autism Center LLC
05.2023 - Current
  • Provided direct one-on-one therapy to individuals with autism spectrum disorder (ASD) using Applied Behavior Analysis (ABA) techniques
  • Collected and analyzed data on client progress, documenting behavioral observations and changes in behavior
  • Implemented strategies to promote skill acquisition in areas such as communication, socialization, self-help, and academic skills
  • Maintained accurate records of client sessions, including session notes, data sheets, and progress reports
  • Demonstrated patience and empathy when working with individuals who exhibited challenging behaviors
  • Implemented strategies to promote independence and self-care skills, such as toileting, dressing, and feeding

Case Coordinator

Kisling, Nestico & Redick
12.2022 - 04.2023
  • Coordinated multiple facets of process without sacrificing performance.
  • Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
  • Answer phone calls in high-volume call center.
  • Collect and record information from potential clients and open cases in case management software.
  • Obtain, review and organize police and medical records to send to teams.

Intake Specialist

Kisling, Nestico & Redick
08.2022 - 12.2022
  • Answer phones in high-volume call center
  • Create and field client intakes
  • Collect and record information from potential clients and open cases in case management software
  • Receive and distribute mail

Intake Specialist

Rutter Mills, LLP
04.2022 - 07.2022
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Assessed clients' needs and determined eligibility for intake services.
  • Offered compassionate and attentive guidance to patients during crisis situations.
  • Supported office staff and operational requirements with administrative tasks.

Tasting Room Attendant and Host

Cooper's Hawk Winery & Restaurants
07.2021 - 04.2022
  • Provided informed wine suggestions to tasting room guests.
  • Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
  • Poured wines according to quality and service standards.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Victim Advocate Intern

Seneca County Victim Assistance Program
10.2020 - 06.2021
  • Shadow advocates while assisting clients
  • Collected statistical data and updated documentation to maintain client records.
  • Liaised with members of justice system on behalf of client.
  • Accompanied clients to court to clarify processes and procedures.

Service Manager

Chipotle Mexican Grill
04.2020 - 06.2021
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Oversaw balancing of cash registers, reconciled transactions.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Kitchen Manager

Chipotle Mexican Grill
01.2020 - 04.2020
  • Maintains all equipment is in good condition.
  • Oversee back-of-house operations.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.

Crew Member and Certified Trainer

Chipotle Mexican Grill
08.2018 - 01.2020
  • Operated register to process payments and collect cash payment for order totals.
  • Ensure serving safe and quality food
  • Used proper techniques to prepare food and ingredients.
  • Trained new employees by demonstrating tasks and coaching during daily activities.

Carryout/Cashier

Texas Roadhouse
05.2018 - 12.2018
  • Handle Point of Sale (POS) system
  • Overseeing and assembling all carryout orders
  • Using a cash drawer and register
  • Computerize online and call orders

Education

Bachelor of Criminal Justice - Forensic Psychology

Tiffin University
Tiffin, OH
05.2021

Skills

  • Attention to detail
  • Data collection
  • Applied behavior analysis
  • Conflict resolution
  • Customer service
  • Computer literacy
  • Team leadership

Certification

  • BLS Certification
  • RBT Certification

Awards

  • Academic Dean's List, 12/17
  • Academic Dean's List, 05/18
  • Academic Dean's List, 12/18
  • Academic Dean's List, 05/19
  • Academic Dean's List, 12/19
  • Academic Dean's List, 05/21

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Team Member

Piada Italian Street Food
05.2024 - Current

Registered Behavior Technician (RBT)

Wolff & Phan Autism Center LLC
05.2023 - Current

Case Coordinator

Kisling, Nestico & Redick
12.2022 - 04.2023

Intake Specialist

Kisling, Nestico & Redick
08.2022 - 12.2022

Intake Specialist

Rutter Mills, LLP
04.2022 - 07.2022

Tasting Room Attendant and Host

Cooper's Hawk Winery & Restaurants
07.2021 - 04.2022

Victim Advocate Intern

Seneca County Victim Assistance Program
10.2020 - 06.2021

Service Manager

Chipotle Mexican Grill
04.2020 - 06.2021

Kitchen Manager

Chipotle Mexican Grill
01.2020 - 04.2020

Crew Member and Certified Trainer

Chipotle Mexican Grill
08.2018 - 01.2020

Carryout/Cashier

Texas Roadhouse
05.2018 - 12.2018
  • BLS Certification
  • RBT Certification

Bachelor of Criminal Justice - Forensic Psychology

Tiffin University
Kyia Saxon