Kyi Sin Khine
Daly City,CA
Summary
High-energy undergraduate student with 5 years of experience in customer service, sales and promotions. Desiring to be a part of a team that would nurture and grow the skills offering long term career potential.
Overview
5
5
years of professional experience
Work History
Scooper
Sunbear Foods LLC
05.2024 - Current
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, gift card and credit purchases.
Lounge Attendant
Sodexo USA
11.2022 - 04.2023
- Assisted customers with delivering orders, carrying additional trays and busing dish out items.
- Organized tables and chairs to maintain the high-class standard of the exclusive lounge.
- Completed daily side work and opening and closing duties without fail.
- Cross-trained to handle different lounge roles, including bar, check-in counter, kitchen and to-go stations.
- Actively participated in team meetings, share insights on customer preferences, and contribute to developing strategies for enhancing customer engagement and satisfaction.
Sales Associate
Daiso USA
10.2019 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Successfully managed and resolved customer complaints and issues by actively listening to concerns, identifying solutions, and implementing corrective actions.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
Education
Study Abroad Program (Fall 2023) - Accounting
Chung-Ang University
Seoul, South KoreaBachelor of Science - Accounting
San Francisco State University
San Francisco, CA05.2025
Associate of Science - Accounting
Skyline College
San Bruno, CA05.2022
Skills
- Proficient in Excel, PowerPoint, Word
- Strategic Planning
- Customer service
- Teamwork and Collaboration
- Crisis Management
- Multilingual
Timeline
Scooper
Sunbear Foods LLC
05.2024 - Current
Lounge Attendant
Sodexo USA
11.2022 - 04.2023
Sales Associate
Daiso USA
10.2019 - 11.2022
Study Abroad Program (Fall 2023) - Accounting
Chung-Ang University
Bachelor of Science - Accounting
San Francisco State University
Associate of Science - Accounting
Skyline College
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